Retail TouchPoints

MARCH 18, 2021

You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. One of the true tests of an in-store fulfillment program’s success is simple: do customers like it? Look at some of the sporting goods retailers.

Sporting Goods 298

Sporting Goods Fulfillment Demo Omnichannel 298

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

Sporting Goods 250

Sporting Goods Payment Services Retail Supplies 250

Retail TouchPoints

FEBRUARY 15, 2024

And more brands are following suit, including Nike , which integrated its loyalty program with Dick’s Sporting Goods ’ program in 2021 and Hibbett’s in October 2023.

Banking 260

Banking Sporting Goods Customer Consumer 260

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Prediction 2: Operational Excellence will Help Omnichannel Retailers Stand Apart. Further digitizing the in-store side would maximize speed and convenience while empowering the customer.

Omnichannel 272

Omnichannel Toys Shipping Costs Sporting Goods 272

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

Payment Services 200

Payment Services Payments Retail Sporting Goods 200

Retail TouchPoints

FEBRUARY 11, 2022

RSR and Coveo found that 61% of retailers say the digital experience has become an increasingly important part of their brand. However, there is still work to do, as 56% say their competition is doing a better job acting on customers’ expectations.

Customer 256

Customer Sporting Goods Consumer Consumer Goods 256

Retail TouchPoints

JULY 27, 2020

Retailers are refreshing their loyalty strategies by investing more heavily than other industries in digital capabilities, omnichannel communications, personalized offers and gamification. But crucially, that’s not the exclusive role of online experiences. Retailers are already responding.

Payment Services 150

Payment Services Shipping Costs Sporting Goods Retail 150

Retail TouchPoints

APRIL 9, 2021

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

Technology 306

Technology Retail Supplies Sporting Goods 306

Retail TouchPoints

MARCH 11, 2021

Nonetheless, Adidas is optimistic, citing the recovery seen in Q4 2020, its strong market position and attractive growth prospects for the sporting goods industry as a whole. More than €1 billion ( $1.2

eCommerce 196

eCommerce Sporting Goods Games Operations 196

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 172

Sporting Goods Retail Omnichannel Consumer 172

Retail TouchPoints

MAY 5, 2021

The result of this integration is a more consistent customer experience that can be mapped and optimized throughout the journey, from discovery to purchasing and aftercare. Another dimension to the ‘convenience’ experience is contactless delivery of services and products.

Multi-channel 206

Multi-channel Retail Technology Sporting Goods 206

Retail TouchPoints

FEBRUARY 18, 2021

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. To execute flawlessly, the appointment experience needs to integrate with all other systems.

Retail 298

Retail Beauty and Health Books Omnichannel 298

iVend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 94

Technology Retail Payment Services POS 94

Kibo

JANUARY 28, 2021

Rather, shoppers in 2021 will want a good omnichannel experience that’s streamlined and seamless. What used to feel like a side project for many brand marketing teams, must now be a core component of the customer experience. Your Omnichannel Experiences Should Drive Value.

Customer 62

Customer Retail Omnichannel B2B 62

RTP blog

AUGUST 10, 2018

By Ed Kowalski, Sutherland Every retailer knows customer experience is paramount in today’s competitive landscape. As brands vie for our business, today’s customer is increasingly informed and demanding.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Retail TouchPoints

JANUARY 25, 2023

In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them. This is especially important for connecting with Gen Z customers, two-thirds of whom like to shop in-store when they’re looking for new products.

Retail 227

Retail Sporting Goods Department Stores Consumer 227

Kibo

APRIL 14, 2022

While making the switch can help you deliver truly exceptional omnichannel experiences, there are a few boxes you’ll need to check before making the move. Deliver better omnichannel experiences. But migrating from a traditional monolithic legacy eCommerce system to a headless platform can seem overwhelming.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Sporting equipment is an investment. Amazon accounts for less than 5% of those sales.

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

BigCommerce

MAY 4, 2018

What to Know Before You Go: Skullcandy is a true omnichannel business. To make this work, they use a PIM developed by Jasper Studios as their single source of truth, pulling in BigCommerce as Commerce-as-a-Service, serving up their hosted sites and online experiences as well as taking PCI Compliance mitigation off their plates.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. And that’s not all.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. That said, the Lightspeed Retail POS system happens to be just as good as its restaurant counterpart. And that’s not all.

POS 104

POS Payment Services Merchant Services lightspeed 104