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The 19 Most Innovative Ecommerce Brands of 2017

BigCommerce

What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. Noah Kagan , chief sumo at Sumo Group. 52% increase in customers. +65%

eCommerce 411
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Multi-Channel Retailing and the Buyer’s Journey: Opportunities and Challenges

BigCommerce

A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels. Managing stock through spreadsheets and outdated tracking systems will likely lead to overselling, understocking, and backorders, all of which lead to a negative customer experience. 44% shopped at web stores.

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44 Pieces of Entrepreneur-to-Entrepreneur Business Advice

BigCommerce

Turn customers into advocates. Business is all about customer experience. People remember the way you make them feel, so make your business unique and find a way to make it irresistible for your customers to not only come back to, but also to tell others about. Edie Ramstad, Owner, Weave Got Maille.

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Segmenting and Personalizing the B2B Ecommerce Experience

Blue Acorn

They watch for behaviors and collect demographic information, then address customers with relevant product offers and content as a salesperson would. While segmentation addresses groups, personalization addresses individuals. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI.

B2B 60
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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

What to Know Before You Go: B2B online sales excluding automatic EDI initiated orders is set to hit $7.7T James Houlihan , Cofounder, Paladin Group. How to tap the “wisdom of the crowd” and simultaneously avoid “group think”. If you’re business isn’t preparing to capture part of that revenue, well – you should be.

Workshop 419
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234 American Business Owners on Starting, Scaling and Staying Inspired

BigCommerce

Edie Ramstad, Owner, Weave Got Maille. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Providing customer service that’s just as awesome as our products are. Business is all about customer experience.