Retail TouchPoints

JANUARY 19, 2024

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. Best Buy and Bell will invest in an updated store experience and expanded product assortment, customer experience and training.

Operations 248

Operations Consumer Electronics Telecommunications Electronics 248

OrderDynamics

DECEMBER 19, 2017

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Retail Customer Experience and Inventory.

Customer Experience 59

Customer Experience Customer Shipping Costs Retail 59

GetElastic

MAY 13, 2019

It’s no longer about just providing a product or service; the experience brands and businesses deliver to their consumers has become the epitome of what deems success today. And as businesses continue to evolve what their customer experience (CX) strategy should look like, they often look towards the experts for those answers.

Telecommunications 150

Telecommunications B2C Customer Experience B2B 150

Retail TouchPoints

APRIL 29, 2021

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In According to the company, this at-home experience is achieved through proprietary technology and data science tools that manage inventory, routing and staffing.

Telecommunications 175

Telecommunications Consumer Electronics Electronics Technology 175

Retail TouchPoints

JANUARY 22, 2021

When these table service restaurants reopen, social distancing and other precautions may reduce seating capacity and increase costs in an industry that has traditionally operated on thin margins. While there’s been an overall decline, there’s also been a need for effective customer experiences.

Consumer 198

Consumer Telecommunications Banking Fulfillment 198

BigCommerce

MARCH 31, 2017

One of the best ways to make sure a customer doesn’t go to a competitor is by building a long-term, personal relationship with them. This is why so many B2B businesses are family-owned and operated. Setup rules to alert customers to inventory counts and show out of stock without having to do a single thing.

B2B 402

B2B eCommerce B2C Merchant Services 402

GetElastic

AUGUST 25, 2021

Elastic Path Commerce Cloud is an example of this new approach, which is now leading to faster time to market of multi-channel, multi-brand, multi-geo and B2B scenarios where each customer in B2B or B2C, becomes a "segment of one" when it comes to catalogs, pricing, and product availability. Coin-Operated. Standardize. Productized.

Payments 148

Payments Payment Services eCommerce Multi-channel 148