Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. ShipBob makes order fulfillment easier for merchants.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident. What do they expect?

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Groove

APRIL 11, 2022

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Invest in Reliable Shipping Software. Purchase a Domain Name.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Ecommerce Platforms

FEBRUARY 14, 2023

If you're reading this blog post, you'll know that there are many challenges to running your own online store; one is handling the storing, packing, and shipping of your products. Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks.

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

Groove

APRIL 1, 2022

That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. In this guide, we’re outlining the importance of a few variables — packaging, shipping and fulfillment — as well as strategies to help your eCommerce store drive CPG growth. Read on for more!

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

lateshipment

SEPTEMBER 1, 2023

Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. The e-commerce landscape today is more competitive than ever. By simply asking them.

Customer Retention 130

Customer Retention Payments Payment Services eCommerce 130

Retail TouchPoints

SEPTEMBER 2, 2022

When reaching out, use the right channels to foster a positive customer experience. If you want to slowly test a new market and aren’t quite ready to invest in customer service operations and last mile logistics, consider the value of partnering with adjacent retailers and marketplaces, which are primed for launching new brands.

Merchant Services 287

Merchant Services Shipping Costs Channel eCommerce 287

lateshipment

AUGUST 17, 2023

This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy. When customers buy something online and it doesn’t work out, sending it back shouldn’t be a headache.

Management 130

Management eCommerce Payment Services Merchant Services 130

BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. A shipper’s license for each state to which you plan on shipping.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

ESW

APRIL 8, 2024

Last mile delivery, the final stage of the logistics process from a distribution centre to the end customer, presents significant challenges for retailers. This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability.

Shipping Costs 78

Shipping Costs Merchant Services Operations Shipping 78

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. The platform is easy to use, with comprehensive and intuitive tools for operating an effective online store. “Wix services have been a huge help designing my first e-store. The processing fees are comparable to others as well.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Groove

MARCH 14, 2019

eCommerce automation is a combination of software, processes and mindsets that allow businesses to remove manual action from the order lifecycle. From content distribution to process consolidation, eCommerce automation helps businesses save time and money. Shipping and delivery notifications. Returns processes and documentation.

Merchant Services 279

Merchant Services Improvements Payment Services eCommerce 279

Ecommerce Platforms

NOVEMBER 3, 2022

ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. ShipBob makes order fulfillment easier for merchants. It's a tech-enabled 3PL that utilizes high-grade software across their entire fulfillment network for a more cohesive experience. Is ShipBob reliable shipping software?

Order Fulfillment 104

Order Fulfillment Fulfillment Merchant Services Shipping Costs 104

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. As they begin to address these expectations, many retail IT teams are finding that the process is costly and complex. Today, retailers are finding that too many dials makes the process unmanageable.

Shipping Costs 205

Shipping Costs Omnichannel Merchant Services Fulfillment 205

Kibo

MARCH 17, 2023

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. 90% of consumers view 2-3 day shipping as a baseline expectation. BOPIS offers customers the convenience of online shopping with the added benefit of being able to avoid shipping fees and wait times.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

lateshipment

SEPTEMBER 8, 2023

The holiday shopping season means an entirely different thing for shoppers and merchants. In the case of physical stores, the customer collecting their purchase and leaving the store marks the end of a sales cycle. Shoppers expect the same level of experience from physical stores to e-commerce. I’m an e-commerce merchant.

eCommerce 130

eCommerce Merchant Services Shipping Costs Shipping 130

lateshipment

FEBRUARY 6, 2024

The success of an e-commerce business depends on a lot of factors — venturing into new markets, net profits made during a quarter, rapport shared with customers and the general public, offering quality products and services, etc. However, most businesses (like you, probably) neglect the customer experience after checkout.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Retail TouchPoints

JULY 5, 2022

Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.

Shipping Costs 283

Shipping Costs eCommerce Retail Merchant Services 283

Omnisend

JANUARY 23, 2024

The advantages include an enhanced customer experience and increased sales. Merchants who have subscribed to the Buy with Prime program can now link it to Omnisend to seamlessly automate email marketing efforts. In essence, automation performs tasks automatically, streamlining operations, saving time, and boosting efficiency.

Merchant Services 78

Merchant Services Payment Services Shipping Costs Payments 78

lateshipment

FEBRUARY 12, 2024

Well, most work memes describe conditions at the workplace or a specific situation, like a customer coming in with a weird request. Let’s talk about memes that capture what your customers (and maybe even you!) experience in the post-purchase — shipping, delivery, and returns phases as well as decode the process they represent.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 270

Merchant Services Retail Shipping Costs Customer Experience 270

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants use a Shopify subscriptions app chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Shipping Costs 245

Shipping Costs Payment Services Merchant Services Payments 245

Groove

OCTOBER 7, 2022

According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants that offer subscriptions chose this model. Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies. Reduce Customer Acquisition Costs.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. With this integration, businesses can quickly expand their reach, streamline operations, and increase sales. Amazon will also handle shipping and customer service on the seller’s behalf (fees apply – costs listed below).

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

JULY 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two weeks. How to explain that paradox? Touchless Delivery Abuse Risk.

Merchant Services 249

Merchant Services eCommerce Payment Services Payments 249

Blue Winston

JANUARY 22, 2021

But did you know that Google offers the same service? Customers are enabled to use what Google refers to as a universal shopping cart. Everything that customers put into their Shopping Cart via Google Express can be checked out in one tap. Manual payment. Saved payment credentials. Payment service provider.

Merchant Services 97

Merchant Services Payment Services Shopping Carts Shipping Costs 97

Fabric

MARCH 7, 2024

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. The post-purchase experience refers to what happens after a customer has made a purchase.

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 267

Merchant Services Customer Payment Services Social Media 267

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. However, retailers’ approaches can vary significantly depending on their goals, product and service offerings, as well as their employees’ behaviors and preferences.

Retail 232

Retail Supplies Merchant Services Social Media 232

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Social commerce – the use of social networks to promote and sell products and services – is gaining significant ground in particular.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Sporting Goods 272

Sporting Goods Technology Omnichannel Operations 272

Ecommerce Platforms

MAY 21, 2020

Write Custom Page Titles and Meta Descriptions. Determine Your Shipping Costs. Choose Your Payment Methods. Create Your Shipping and Refund Policy. They offer courses and webinars to help you through the process of moving your store online. Big marketplaces like Amazon offer free same-day shipping in many cities.

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

Fabric

OCTOBER 26, 2023

But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. APIs provide a quicker approach to meet rising customer expectations. One API call is made to the payment system to verify the payment details.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience.

Shipping Costs 329

Shipping Costs eCommerce Merchant Services Retail 329

Retail TouchPoints

AUGUST 1, 2022

Amazon is continuing to expand its last mile services beyond its own retail ecosystem with the addition of same-day delivery service from a number of leading retailers’ stores, including PacSun , GNC , SuperDry and Diesel. The service is free for U.S. Sur La Table and 100% Pure also will join this roster in the next few months.

Merchant Services 245

Merchant Services Fulfillment Shipping Costs eCommerce 245

Algopix

JULY 20, 2023

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. What is Payment Processing Software?

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18