Forrester eCommerce

OCTOBER 9, 2018

I love going to Japan where everything works flawlessly and where customer obsession, or “omotenashi”, is deeply engrained into the culture of every institution: this is where, for instance, train operators apologize when their trains leave the platform 25 seconds earlier than schedule.

Payment Services 338

Payment Services Operations Customer Mobile Payments 338

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Mobility is essential for assisted selling success. mPOS solutions provide real-time analytics and customer data.

Technology 261

Technology Payment Services Retail POS 261

Retail TouchPoints

OCTOBER 7, 2020

COVID-19 forced both Hudson and Flooid to come up with creative solutions for deployment and training on the new system. Due to the pandemic, we couldn’t get people in the same room to be safely trained. We couldn’t ask technical personnel to travel to train others or to implement the software,” Martin-Consuegra said.

Vend 214

Vend Payment Services Point of Sale Travel 214

365 Retail

APRIL 19, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services 73

Payment Services Technology Retail POS 73

Retail TouchPoints

NOVEMBER 3, 2020

Tap-n-go credit cards, mobile wallet capabilities, buy online/pick up in-store (BOPIS), curbside pickup and a well-working ecommerce platform are all appealing methods that help shoppers feel relaxed about the safety of your stores. Get ahead of your staffing needs; hire more people if needed and get everyone trained.

Payment Services 185

Payment Services Mobile Payments Technology Mobile 185

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. Not only do millions of people around the world use Google Pay, but it’s also a contactless payment method that has surged in popularity over the past few years. How does Google Pay work on the web?

Merchant Services 52

Merchant Services Payment Services POS Banking 52

Wiser

JUNE 23, 2020

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Restaurants like Chipotle, Panera, and Blaze Pizza brought quality ingredients, tech-enabled customer experiences, and hip marketing to the dining public.

Payment Services 78

Payment Services Mobile Payments Channel Marketing 78