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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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7 Tips To Improve Retail Store Performance

Korona

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget.

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. A DEM suite allows you to do just that with tools to enhance visibility of parcels across carriers and communication at critical moments with customers. Improve Customer Retention and Customer Lifetime Value (CLV).

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Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical. You must know when to restock and make sure you don’t sell items that aren’t available, after all, astute inventory management drives scalability, profit, and customer retention.

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ecommerce in Nigeria – tips for success

Payoneer

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. of Nigerian ecommerce revenue. The top ranking online stores in Nigeria Jumia.com.ng million in revenue in 2021.

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Seven DTC eCommerce Trends in 2022

GetElastic

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.

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8 Proven Strategies to Improve eCommerce Post-Purchase Customer Journey in 2021

lateshipment

Mimicking such experiences on your digital store will be key to retaining customers and improving Customer Lifetime Value (CLTV) in the current eCommerce climate. The Big Post-Purchase CX Gap in Online Retail (And What. It Really Means to Your Business). Lost opportunity to monetize post-purchase tracking moments.