Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Inflation and the threat of a recession are bringing discounts to the forefront.

Customer Loyalty 198

Customer Loyalty Customer Retail Shipping Costs 198

Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs.

Payments 367

Payments Customer Loyalty Customer Retention Outdoor 367

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

MakeWebBetter

JULY 30, 2020

Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited. The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic.

eCommerce 165

eCommerce Outdoor Shipping Costs Drop Ship 165

Smile.io

MARCH 5, 2020

With segmentation, work flows, and drip campaigns, it’s easy to personalize your email messages to match each audience’s preferences, especially when you’re working with seasonal sales to get customers engaging with that holiday. Offer special incentives for loyalty members. LEARN ABOUT CUSTOMER LOYALTY.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

Kissmetrics

MARCH 22, 2018

In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. Most businesses under-invest in customer loyalty, even though establishing some type of loyalty program is one of the most obvious ways retailers enhance their customer experience.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

SEPTEMBER 20, 2022

At Smile.io, we define a loyalty program as a tool that rewards customers that interact with your business. Loyalty programs allow brands to offer rewards, discounts, or other incentives as a way to aquire, engage, and most importantly retain customers. Solo Stove's VIP tiers on their website.

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46