Smile.io

SEPTEMBER 20, 2022

At Smile.io, we define a loyalty program as a tool that rewards customers that interact with your business. Loyalty programs allow brands to offer rewards, discounts, or other incentives as a way to aquire, engage, and most importantly retain customers. Solo Stove's VIP tiers on their website.

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

Smile.io

MARCH 5, 2020

With segmentation, work flows, and drip campaigns, it’s easy to personalize your email messages to match each audience’s preferences, especially when you’re working with seasonal sales to get customers engaging with that holiday. You have a loyalty program for a reason: to increase customer retention.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more. The store experience is a big part of REI’s success.

Consumer 94

Consumer Retail Social Media Payment Services 94

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. Its products are aimed at customers who live an active lifestyle. Here are 7 loyalty program examples in the nutrition and supplement industry.

Subscription 81

Subscription Social Media Shipping Costs Reference 81

Smile.io

FEBRUARY 1, 2023

Their line of everyday backpacks and gear are designed with Antimicrobial Technology to protect them from any type of weather or outdoor conditions wherever their customers dare to roam. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable?

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Ecommerce Platforms

JANUARY 13, 2022

Other curation boxes complete most of the work for the customer. The Nomadik subscription box lets you choose your box size, but after that, the company pieces together multiple outdoor, camping, and exploration items like hammocks, compasses, and trail food. Exciting and surprising products sent to customers.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

GetElastic

JULY 22, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? They have a customer for life. Ninety-eight percent of Amercans switch between devices on a daily basis.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Kibo

OCTOBER 18, 2021

Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? They have a customer for life. Ninety-eight percent of Amercans switch between devices on a daily basis.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Kissmetrics

MARCH 2, 2021

Customer acquisition cost: ($1,020,000 / 1,020,000 customers) + $1.00 per customer = $2.00. As in our previous example, the amount is worth only the money extracted from customers. This company has used a customer retention calculation to determine its customer lifetime value (CLV) is $2,000.

Customer 350

Customer eCommerce Multi-channel Channel 350

Kissmetrics

APRIL 13, 2018

Or maybe you’re an outdoor adventure gear company, and you’re wondering if your fans prefer to see behind-the-scenes stories from product shoots of if they prefer to just see the new products. And generating remarkable content is important for SEO, lead generation, lead nurturing, customer retention, and lots more.

Social Media 241

Social Media Clothing Travel Jewelry 241

BigCommerce

FEBRUARY 27, 2018

According to the National Law Review , it can cost five times more to acquire a new customer than keep a current one. And Bain & Co estimate that a 5% increase in customer retention can boost a company’s profitability by 75%. And referring other customers. X gift card for referring a certain number of people.

Social Media 410

Social Media Marketing Payment Services Reference 410