Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. Loyalty program engagement is on the decline , and active use of loyalty programs is decreasing by 2-3 percent per year. The WWDC keynote?

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268

SellBrite

FEBRUARY 27, 2019

The authors created a strategy canvas exercise that’s designed to help businesses figure out where there’s an opportunity to stand out. The result of the exercise is a value curve showing the level at which competitors in your industry meet each factor in comparison to your business. Source ].

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Omnisend

APRIL 15, 2021

Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. By incorporating loyalty programs into different touchpoints such as emails and social media, you can increase engagement and improve customer experience.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Omnisend

APRIL 15, 2021

Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. By incorporating loyalty programs into different touchpoints such as emails and social media, you can increase engagement and improve customer experience.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

retailnext

MARCH 10, 2020

If you haven’t done this exercise, take a few minutes to imagine this: Someone walks into your store, looks around, and exclaims, “Oh my god! They browse, make a purchase, and soon become a regular customer. Social Media. Nearly every business makes use of social media in some sense—since 79 percent of U.S.

Channel 64

Channel Small Business Retail Social Media Marketing 64

Ecommerce Platforms

SEPTEMBER 16, 2019

More often than not, an online business operates in the same fashion as brick and mortar stores. Consider having a snippet of the feedback from customers. Making such a fundamental exercise sort of oversimplifies your strategy to beat the already existing competition. Sell on social media platforms.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

SellBrite

AUGUST 25, 2017

Products can go viral overnight, new brands can penetrate into competitive industries and take over, and consumers have no problem shifting their loyalties from one brand to another. What can you do to outshine the competition, build a sustainable business, boost customer loyalty, and drive more sales than ever before?

eCommerce 95

eCommerce Social Media Outdoor Customer Loyalty 95