365 Retail
JUNE 6, 2022
For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . Why spend money on virtual products? .
Optimizely
AUGUST 23, 2018
A version of this post appeared on Multichannel Merchant. . But it’s no longer the only game in town. While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels. Amazon is tough to beat. Amazon doesn’t care about your brand at all.
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BigCommerce
SEPTEMBER 14, 2018
If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. Direct to consumer means you are selling your product directly to your end customers without third-party retailers, wholesalers, or other middlemen.
Smile.io
AUGUST 1, 2022
If customers have any problems throughout their purchase, your customer service team can jump straight in. What is Omnichannel Commerce (with Examples) Omnichannel commerce is the approach of an integrated strategy for a business that unites multichannel methods of retail into one channel. Happier customers.
365 Retail
JULY 13, 2021
As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls.
ESW
AUGUST 25, 2020
There are several other benefits to personalization, writes Animalz’s Drew Housman , some of which include: Improved customer loyalty. According to the company’s proprietary data, real-time multichannel communication can also lead to a 35% increase in average order value and a 10x increase in conversion rates.
Algopix
JULY 24, 2023
This mobile accessibility empowers them to respond promptly to customer inquiries and manage urgent tasks efficiently. With its user-friendly interface and advanced features, Brightpearl streamlines the entire order fulfillment process, enabling seamless inventory management, order tracking, and multichannel integration.
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