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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Have you tried any of them? Or maybe you have your own post-purchase tactics?

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Magento Alternatives 2020: Which Is Your Best Option?

Ecommerce Platforms

Instant purchase options for your customers. Customer loyalty tools. Customer groups, profiles, and accounts. Gift card and discounting tools. It unlocks features like professional reports and being able to create and accept gift cards. Customers can leave product reviews. Multichannel selling.

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The Most Unique Loyalty Programs in Ecommerce

Smile.io

All loyalty program types are effective when you pick the correct type and put the work in. Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events.

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57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

For example, you could create email campaigns that offer special coupons to new customers, or you could use email to fill customers in on new products that they might be interested in. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

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Shopify vs BigCommerce vs Square Online (2023) – Which is Best for You?

Ecommerce Platforms

MultiChannel Selling Shopify offers robust multichannel selling capabilities, with the ability to sell products on online marketplaces like Amazon, eBay, and Walmart, as well as social media platforms like Facebook, Instagram, and Pinterest, while using Shopify to consolidate and track all this data from your dashboard.

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Weebly Ecommerce Review: Pros and Cons of A Weebly Store

eCommerce CEO

This plan includes everything in the business plan plus: abandoned cart auto recovery, automated email marketing, gift cards, and advanced marketing stats. There are many hiccups when it comes to integrating other stuff like multichannel selling, Amazon, and Google reviews. There’s also Paypal, Stripe, and Authorize.Net.

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Best POS System for iPad Users in 2022

Ecommerce Platforms

Lightspeed includes all the tools you might need to succeed in today’s competitive landscape, including inventory management systems, and powerful marketing tools to keep you ahead of the curve when it comes to attracting customers. For POS software, there’s a $99 monthly fee, and onboarding and implementation costs start at $674.

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