lateshipment

MAY 28, 2020

They lead to customer churn. Do you sometimes feel, as an eCommerce retailer, that despite paying a steep price to provide customers a top-notch delivery experience , you still struggle with their complaints? Customer Acquisition Cost (CAC): Are You Spending Too Much on Acquiring Customers?

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

lateshipment

OCTOBER 2, 2023

And providing a voice to the customer can go a long way. Customer retention activities Customer retention activities could be a number of activities with which you can stay in constant touch with your customers and build a relationship with them. Brands can leverage personalization to achieve this.

Marketing 130

Marketing Customer Retention Channel Social Media 130

Smile.io

FEBRUARY 12, 2024

Think of email subscribers as prospective friends of your ecommerce brand and email marketing as the relationship-forming driver.    Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can.   Leverage social media and ad campaigns.

eCommerce 78

eCommerce Marketing Customer Loyalty Multi-channel 78

Omnisend

APRIL 15, 2021

The answer is simple—loyalty programs are essential for improving customer retention and ROI. On top of that, 79% of customers are more likely to stick with a brand because of loyalty programs. Even more helpful would be including an app that could send your customers texts and push notifications. Add VIP tiers.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Omnisend

APRIL 15, 2021

The answer is simple—loyalty programs are essential for improving customer retention and ROI. On top of that, 79% of customers are more likely to stick with a brand because of loyalty programs. Even more helpful would be including an app that could send your customers texts and push notifications. Add VIP tiers.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

eCommerceFuel

SEPTEMBER 6, 2023

.” — ECF Member Why Customer Segmentation Matters Personalization: Tailor your messaging to fit individual needs and preferences. Optimized Marketing Spend & ROI: Direct resources to high-value customer segments for maximum returns. Customer Retention: Retaining your biggest brand advocates or converting “minnows” to whales.

Customer 26

Customer Social Media Marketing Recommendation 26

iVend

AUGUST 10, 2022

The explosion of social media has sky-rocketed our networks way beyond ‘family and friends’, and a shopper’s recommendation can be seen (and acted on) nationally or even globally. Consider an exercise clothing retailer who runs yoga classes in their brick-and-mortar store, or a kitchen equipment brand that runs cooking demonstrations.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98