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The Best 15 eCommerce Podcasts for Sellers in 2023

Algopix

In today’s fast-paced digital landscape, staying ahead in the eCommerce industry requires continuous learning and adaptation. As an eCommerce seller, you’re undoubtedly familiar with the abundance of information available online, but have you considered the untapped potential of podcasts as a valuable resource for your growth?

eCommerce 108
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3 Ways To Boost Post-Purchase Customer Experience And Loyalty With Yotpo And Lateshipment.com

lateshipment

Are you up for a simple exercise that will predict how successful your business will be? What measures do you consciously take to improve your customer’s purchase journey once they’ve hit the buy button? Before we get to the context of things, remember that the post-purchase phase takes up 50% of the overall customer experience.

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Mastering Amazon Prep Services: The Complete Guide for Sellers

Algopix

Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. Streamlined Bundling Services In an era of customer-centric commerce, efficient bundling is elevated to an art form.

eCommerce 127
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The Real Impact of Late Deliveries & How to Handle Them

lateshipment

They lead to customer churn. Do you sometimes feel, as an eCommerce retailer, that despite paying a steep price to provide customers a top-notch delivery experience , you still struggle with their complaints? Customer Acquisition Cost (CAC): Are You Spending Too Much on Acquiring Customers?

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5 Steps to Grow Your Ecommerce Business with Email Marketing

Smile.io

Think of email subscribers as prospective friends of your ecommerce brand and email marketing as the relationship-forming driver.    Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. Bonds emerge from mounting interactions and shared experiences.

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Relationship marketing and its benefits with examples

lateshipment

And providing a voice to the customer can go a long way. Customer retention activities Customer retention activities could be a number of activities with which you can stay in constant touch with your customers and build a relationship with them. Brands can leverage personalization to achieve this.

Marketing 130
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Five KPIs That Tell you Everything About Your Returns Customer Experience

Retail TouchPoints

With that in mind, here are five essential KPIs you can use to measure how good your returns experience is, so that you can make sure you are improving customer retention and lifetime value. In the long term, though, you’re probably losing that customer. Purchase Frequency Before Return Versus Purchase Frequency After Return.