GetElastic
APRIL 28, 2016
Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.
Kissmetrics
SEPTEMBER 8, 2020
If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. They should be able to provide you with references and work samples if requested. Here are the pros and cons of both.
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Kissmetrics
JULY 18, 2017
Multi-Channel Expansion. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Here are the four biggies to consider when you want to expand to multi-channels: 1. Do you have the manpower for customer service? Here’s how.
Kissmetrics
AUGUST 6, 2021
It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.
Omnisend
APRIL 23, 2021
Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. By reaching out to them with relevant promotions, important information about their purchases, and addressing them through a variety of different channels, you can garner brand loyalty and create a customer for life.
ROI Revolution
OCTOBER 7, 2022
Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. AB Tasty is an A/B testing platform that empowers brands to build better end-to-end experiences, drive growth across channels, and deliver seamless user experiences to make happy customers.
Korona
MARCH 2, 2023
According to a report by Hootsuite, the average order value for sales referred by Pinterest is $50, higher than any other social media platform. This will help build a relationship with your customers and increase brand loyalty. This helps retailers build strong customer relationships, improving customer retention and lifetime value.
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