Remove Customer Retention Remove Online Retail Remove Payments Remove Study
article thumbnail

RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 221
article thumbnail

mPOS – bringing back the human touch to in-store shopping

iVend

A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

POS 97
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Tips To Improve Retail Store Performance

Korona

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. What are the key performance indicators of retail?

article thumbnail

How Do You Successfully Manage a Small Business?

Korona

For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Satisfied customers can generate profits through customer retention and referrals and lower customer acquisition costs.

article thumbnail

5 Practices to Employ Post-sale That Will Keep Customers Coming Back

Lemonstand

But that’s just the start: It’s now time to convince that customer to return again and again … and again. Customer retention. Indeed, online retail startups are so focused on growth and customer acquisition that customer retention becomes a bit of an afterthought. Why let them get away?

article thumbnail

What Is the Best Online Ticketing System

Korona

Whether you run a museum, an amusement park, a zoo, or an entertainment venue, online ticket sales are most likely a big part of your revenue. However, finding the best online ticketing system to meet your needs is not a trivial matter. The best online ticketing platform also must support all segments of your operation.

article thumbnail

Seven DTC eCommerce Trends in 2022

GetElastic

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.