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The Cybersecurity Impact of PCI DSS 4.0

Retail TouchPoints

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. allows organizations to customize their approach to proving compliance with each of the PCI DSS security requirements. While PCI DSS 4.0

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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer. These can all be categorized as customer service-type chargebacks. Sometimes, they even called customers directly. What is a Chargeback?

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

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New Look Chairman and former Sainsbury’s CEO, Mike Coupe, confirmed as keynote speaker at Retail Technology Show

365 Retail

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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5 Strategies Retailers Need to Use in 2024

365 Retail

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. It’s not just about knowing who your customers are, but also understanding what they want, need, and expect from your brand. Customers now expect faster, even same-day delivery options.

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May 2021 COVID-19 + Ecommerce News Roundup

ROI Revolution

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. 65% express the need for more frequent communication with customers.

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How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

Retailers can rely on innovation to fill the gaps left by a lack of staff by deploying the right retail technologies. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Ease of Use.