lateshipment

OCTOBER 3, 2023

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. Now, here’s the deal. Not to worry.

Shipping Costs 130

Shipping Costs Customer Experience Shipping eCommerce 130

lateshipment

OCTOBER 27, 2023

Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. We developed this guide (along with a downloadable handbook!)

Events 130

Events Merchant Services Customer eCommerce 130

RTP blog

SEPTEMBER 6, 2019

In reality, not all of these millions of mentions require a response, so the challenge becomes: how do companies filter through the noise to find the actionable posts and create epic social media customer experiences? Brands today need to prioritize a detailed and thorough social media handbook.

Social Media 150

Social Media Customer Customer Experience Technology 150

Retail TouchPoints

JULY 15, 2022

A willingness to break down institutional silos: The introduction of retail media changes not only customers’ shopping experience, but also shifts the dynamic of the traditional retail marketing ecosystem.

Retail 290

Retail Download Marketing Customer Experience 290

Retail TouchPoints

FEBRUARY 21, 2023

Assessing how a job applicant might treat customers, and in this case BIPOC customers, is a huge step toward being intentional about who you are hiring and what you want the customer experience to be for all customers. not just a one-time event). Statements by CEOs in companywide meetings can only go so far.

Retail 244

Retail Customer Experience Events Clothing 244

Retail TouchPoints

MAY 19, 2023

That’s why I wrote Leading Travel and Tourism Retail, a handbook for retailers, hospitality venues and others that want to attract cash-rich, time-poor tourists and delight them. The young are spearheading a shift toward valuing experiences rather than just objects. But far too many are missing out.

Travel 278

Travel Payment Services Retail Books 278

365 Retail

AUGUST 11, 2023

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

Customer Retention 52

Customer Retention Customer eCommerce Retail 52