Customer Customer Experience Handbook Marketing 
Retail TouchPoints
JULY 15, 2022
Macy’s RMN hit the market in 2020 and quickly generated $105 million in revenue in 2021. Then there’s the ever-tightening restrictions on data collection and tracking, making it harder than ever to target and engage consumers via traditional marketing channels.
RTP blog
SEPTEMBER 6, 2019
In reality, not all of these millions of mentions require a response, so the challenge becomes: how do companies filter through the noise to find the actionable posts and create epic social media customer experiences? Brands today need to prioritize a detailed and thorough social media handbook.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
MAY 19, 2023
That’s why I wrote Leading Travel and Tourism Retail, a handbook for retailers, hospitality venues and others that want to attract cash-rich, time-poor tourists and delight them. The young are spearheading a shift toward valuing experiences rather than just objects. But far too many are missing out.
365 Retail
AUGUST 11, 2023
With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.
Retail TouchPoints
DECEMBER 6, 2023
When you think of magical customer experiences, one particular brand probably comes to mind: Disney. It’s that level of customer obsession that has garnered them a 70% return rate of first-time Disney visitors and over 85 years as one of the world’s most trusted brands. What is Customer Obsession?
SellBrite
APRIL 14, 2020
Customer Base. eBay is a leading online marketplace where just about anything (both new and used, but mostly new) is sold to a largely American customer base looking for well-priced and often mass-produced items. If building a loyal customer base is essential to your business strategy, Etsy is a good place to set up shop.
Expert insights. Personalized for you.
290 
Let's personalize your content