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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

With accelerated customer expectations forcing retailers to think creatively, customer engagement strategies are on the rise. With refreshed apps, streamlined loyalty programs and experimental presences in-store and in the metaverse, retailers have gone above and beyond to entice and retain customers.

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What’s in Store for Grocery in 2022?

Retail TouchPoints

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. To operate profitably and satisfy customers, grocers will optimize their assortments with far fewer, but more reliable and affordable products. . Mobile commerce will define the next evolution of grocery shopping.

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How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

According to queue management research, 75% of customers would not wait in a queue for more than five minutes, implying that slow service means lower sales. With card and mobile payments, mPOS is intended to increase business efficiency, resulting in increased profitability, shorter checkout and return lines.

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How To Leverage M-Commerce For Your Retail Business

RetailMinded

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Hence, it can help drive customer loyalty to a higher retention rate. .

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5 ways POS systems for retail can help increase margins

iVend

Loyalty Programs Loyalty is part of the iVend integrated retail technology platform. Add this all up and it means that well-designed and executed loyalty programs can boost revenue from members customers by *. Loyalty delivers a massive boost to retail success. Personalization and communication methods.

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Build loyalty with every scan for increased sales and profit

iVend

The principle, brainchild of Italian economist Vilfredo Pareto at the end of the 19 th century, is why retailers find that roughly 80% of their revenue comes from 20% of their customer base. It’s this rule that is the key to understanding why loyalty programs are so important as a strategy for retail success.

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Striking the Perfect Balance: The Powerful Role of AI While Preserving Human Interaction in Enhancing Customer Experience

365 Retail

High street retailers have recently faced increasing competition from online outlets such as ASOS, Boohoo and Pretty Little Thing, forcing brick-and-mortar brands to innovate and diversify to maintain customer loyalty and satisfaction. Smart Shelves AI can also enhance the customer experience from behind the scenes.