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How This B2B Merchant TripledĀ  Revenue With BigCommerce

Groove

Unfortunately, their eCommerce platform was unable to facilitate transactions for most products offered, requiring customers to order through a phone call. Aside from the general revenue growth and technical debt reduction goals that all merchants share, this client had a specific list of quantifiable goals for our team to meet.

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Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. Consumers have more choices than ever when it comes to their shopping needs.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

lateshipment

If youā€™re an e-commerce merchant who wants their business to become successful, you need to become the customersā€™ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

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Ecommerce Shipping: Your Step-by-Step Guide to Shipping Profitability

BigCommerce

Putting an effective ecommerce shipping strategy in place is one of the most impactful steps you can take to grow your business online. Of course, while shipping can be a powerful point of differentiation for your brand, itā€™s important to make sure that your company can actually act on the strategy. Go international?

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Best CBD Ecommerce Platforms

Ecommerce Platforms

In that case, you need to consider some of the best CBD ecommerce platforms, since not all payment processors and ecommerce platforms are as friendly toward CBD sellers. Payment processors have a history of avoiding these types of products for liability issues; theyā€™re considered ā€œhigh-risk industries.ā€

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6 Ways to Improve a Customerā€™s Post-Purchase Delivery Experience

lateshipment

Thereafter, the shopper hits ā€œbuyā€ and selects their preferred payment and shipping options from the choices on your checkout page. You send them a well-crafted order confirmation mail that is to their satisfaction and then proceed to pick, pack, and ship the order out. Increase in customer disloyalty. So far so good.