article thumbnail

What's in Store for the Decade Ahead: 2020 Predictions

Dynamic Action

As we take a look back at the last ten years in the industry, retailers have attempted to keep pace with digital disruptors and evolving customer expectations. They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

article thumbnail

Pandemic drives permanent shift in consumer behaviour

Retail Technology Review

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Macy’s Looks to Loyalty to Drive Revenue; Nike and The New York Times Focus on Personalization

Sailthru

Increasingly, it’s by leveraging direct connections with consumers built through loyalty programs , email, and multi-channel personalization. In hopes of reversing 10 quarters of declining sales, the company introduced a new loyalty program focused on its most profitable customers. How do savvy brands increase their sales?

article thumbnail

24 eCommerce Experts to Follow Now

GetElastic

With almost 20 years of experience in the eCommerce industry, Carroll is an international keynote speaker and bestselling author, and a world-leading expert on how to grow a business globally using digital channels. His Youtube channel also provides consistent content on all topics relating to eCommerce.

eCommerce 113
article thumbnail

Best Headless Commerce Platform Vendors

GetElastic

the interface your customers interact with) from the back-end that powers all the business logic for your digital commerce experiences (e.g. To break the market out of being restrained by legacy suites, Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices.

Magento 113
article thumbnail

IRCE Day 1 Recap- Personalization, Analytics, Mobile, and More!

ROI Revolution

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. The answer is simple… customer experience. From the beginning, they invested heavily in customer service. You need to engage your consumer on a human level.

Mobile 100
article thumbnail

The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Omni-Channel Management.

eCommerce 419