BigCommerce

AUGUST 3, 2017

Running an ecommerce business is just as hard as running any other business (minus the soul-killing overheads perhaps). None of the advantages of ecommerce businesses take away the stark reality that entrepreneurship is hard. Here are 15 tweaks you can make to earn trust in your ecommerce site and entice your visitors to buy.

Shipping Costs 836

Shipping Costs eCommerce BigCommerce Payments 836

Inflow Insights

FEBRUARY 7, 2021

It’s been updated to reflect eCommerce homepage best practices for 2021. When it comes to your eCommerce business, your homepage can make or break your conversion rate. Your eCommerce Homepage = Your Online Storefront. 9 eCommerce Homepage Best Practices. Author’s note: This post was originally published in 2019.

Conversion Optimization 129

Conversion Optimization Live Chat eCommerce Mobile 129

Groove

JULY 2, 2019

Abandoned carts in eCommerce aren't a new problem. Experiment With Live Chat & Chat Bots. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. Incorporating clear incentives in your eCommerce strategy can offer numerous benefits for your business.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Kissmetrics

DECEMBER 12, 2020

The Top 4 Options For The Best Free Website Builders: Wix – The best for e-commerce sites Weebly – The best for general sites WordPress – The best for blogging and content creation Site123 – The best for quick and easy landing pages. E-commerce Platforms. Learning Curve.

eCommerce 363

eCommerce Payment Services Blog eCommerce Platforms 363

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Optimize Product Pages.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

GetElastic

SEPTEMBER 9, 2019

Analyzing over 20 years of live chat transcripts, LivePerson found 69% of chats and calls could be handled quickly by bots, and Nielsen found 56% of online shoppers say they prefer to resolve issues through messaging apps than call customer service. Why explore voice commerce. How chatbot dialog works. Advanced chatbots.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? They’re mobile.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. Compliance and documentation.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Ecommerce Platforms

FEBRUARY 2, 2023

Its name is dropped in nearly every eCommerce article, and for a good reason – Shopify makes selling online simple. Medusa was built as an open-source, headless commerce API that takes a modular approach to scale your online store. There are over 70 professionally designed themes, all of which cater directly to eCommerce.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

BigCommerce

MARCH 31, 2017

Gorilla Group is an award-winning ecommerce service provider – including 4 Webby Awards and 2 Interactive Media Awards – and BigCommerce Elite Partner. By all the most recent reports, analysts have forecasted that global B2B ecommerce revenue will top $6.7 B2B ecommerce alone had already surpassed $5 trillion in revenue.

B2B 402

B2B eCommerce B2C Merchant Services 402

Ecommerce Platforms

JANUARY 22, 2019

Klaviyo is supercharged email marketing for ecommerce. Zopim is a live chat software that integrates effortlessly into your store. Live chat is a great way to alleviate customer tensions, and orders after live chat are significantly larger than regular orders.

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

Ecommerce Platforms

JANUARY 11, 2023

You also get full HD video and audio quality, screen sharing, and live social media streaming. Pro: $24 per month for 15 hours of separate content, everything in standard, as well as live call-ins, unlimited transcriptions and live chat support. Live chat functionality for service. Lots of streaming options.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

You also get full HD video and audio quality, screen sharing, and live social media streaming. Pro: $24 per month for 15 hours of separate content, everything in standard, as well as live call-ins, unlimited transcriptions and live chat support. Live chat functionality for service. Lots of streaming options.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Ecommerce Platforms

OCTOBER 28, 2021

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. That’s why we put together an extensive ecommerce launch checklist to guide you through the initial stages of running an online store.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

OCTOBER 1, 2022

Hundreds of entrepreneurs take the plunge every year and dive head-first into ecommerce. Each of them, at one point or another, will likely ask themselves: which ecommerce platform is best? So, in this article, we’re comparing some of the best-known ecommerce platforms on the market: Squarespace , Wix , and GoDaddy.

Shipping Costs 197

Shipping Costs Live Chat Merchant Services SEO 197

Retail TouchPoints

FEBRUARY 3, 2023

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices.

Payments 258

Payments Merchant Services Payment Services Shipping Costs 258

Ecommerce Platforms

AUGUST 10, 2022

It's especially aimed at creatives and ecommerce merchants selling beautiful products who want a website to showcase their products and/or work. They're also customizable, so with a bit of tweaking, they're suitable for all kinds of different websites – blogs, eCommerce stores, galleries, and more.

Live Chat 104

Live Chat Shipping Costs eCommerce SEO 104

Ecommerce Platforms

OCTOBER 21, 2021

If you aspire to become an independent UK store owner, there's no time like the present! With so many eCommerce platforms to choose from, it's never been easier to launch your own online business. However, many such eCommerce platforms cater specifically to the needs of US merchants. The Best Ecommerce Platforms for UK Stores.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Ecommerce Platforms

NOVEMBER 2, 2021

Live shopping, or live stream shopping, combines the worlds of live streaming, social media, celebrity, and ecommerce, and it provides an interesting look into what could be in store for some facets of ecommerce selling in the future. If you're asking yourself, “What is live shopping?”

eCommerce 196

eCommerce Merchant Services Payment Services Payments 196

Ecommerce Platforms

FEBRUARY 22, 2023

By the end of it all, you’ll have learned about its website integration capabilities, social media selling tools, advanced ecommerce features. Finding an ecommerce platform that truly offers something unique can be challenging. In other words, you're stuck with whatever your chosen eCommerce platform determines.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

GetElastic

OCTOBER 29, 2018

During the inaugural B2BNext conference, Hill & Markes presented on how automation is changing their customer engagement. This article recaps the session from Chicago and highlights how this family-owned business used an ecommerce chatbot to lower costs, increase sales and improve customer satisfaction.

eCommerce 158

eCommerce Live Chat eCommerce Platforms Fashion 158

Groove

NOVEMBER 21, 2022

With eCommerce quickly becoming internet-connected people’s preferred way of conducting business, new opportunities presented themselves. All actions taken on an eCommerce site are typically made through a user account which is tied to a person’s identity. Is it a “free gift” with every purchase? Source: Stamped.

Subscription 195

Subscription Merchant Services Gifts Live Chat 195

Omnisend

APRIL 5, 2023

Reading Time: 6 minutes Klaviyo is one of the most popular ecommerce-focused email marketing platforms. Additionally, they limited the availability of their customer support for Black Friday, the most important ecommerce event. Klaviyo’s live chat Unfortunately, free users don’t have access to live chat.

Live Chat 78

Live Chat Customer Webinar Channel 78

GetElastic

SEPTEMBER 2, 2021

I recently joined Elastic Path in January of 2021, where I am really enjoying working in the eCommerce market and learning a ton. While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers.

B2B 141

B2B Management eCommerce B2C 141

365 Retail

JULY 4, 2022

What is conversion in eCommerce? Have the product on display from multiple angles, or present a spinnable, zoomable representation of the product. You should also think about presenting a few different payment and financing options. Your customers should have an easy means of getting in touch with you, via live chat.

Payment Services 57

Payment Services eCommerce Live Chat Mobile 57

BigCommerce

APRIL 12, 2017

This applies whether you are just starting up and running the whole show yourself, or if you are an ecommerce manager or marketing director who has signed up to hit massive goals and KPIs for the year. Do you need more ecommerce sales? This guide covers how to increase ecommerce conversion rates on your site. Simple as that!

eCommerce 419

eCommerce BigCommerce Payment Services Shipping Costs 419

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? The whole ecommerce game boils down to getting people to buy your product. How to use live chat to increase conversions and customer loyalty. In case we’re moving too fast: here’s a comprehensive guide on how to drive traffic to your ecommerce site.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Ecommerce Platforms

MARCH 28, 2021

You can even make a simple blog or small ecommerce store for free. You run a small business and the most you're going to do is make an informational site with maybe a few widgets and ecommerce modules. The Best Cheapest Ecommerce Website Builders. A simple e-commerce store where you can list 300 products per site.

eCommerce 211

eCommerce Shipping Costs Merchant Services Payment Services 211

SellBrite

JUNE 1, 2018

If you want to create a successful ecommerce business in 2018, you have to be willing to compete with other business owners like yourself. We live in an exciting time period—it’s never been easier to create and launch an ecommerce brand than it is today. So, the question is, what makes an ecommerce website great?

eCommerce 140

eCommerce Recommendation Live Chat Mobile 140

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. It all starts with understanding the basics of ecommerce marketing. What is Ecommerce Marketing?

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. In fact, they can actually enhance brand reputation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Omnisend

JULY 12, 2023

Promotions or special offers Order or shipping updates As a part of automation series like cart abandonment SMS Presenting new product launches Sending customer surveys Bulk text messaging gives you a chance to broaden your customer reach in a short period. SMSBump is more specialized for users who run e-commerce online stores.

Shipping Costs 78

Shipping Costs eCommerce Live Chat Omnichannel 78

Ecommerce Platforms

MAY 20, 2020

Or are you considering migrating your digital shop to a better eCommerce platform? As in this article, we'll compare PrestaShop vs Shopify to help you establish which online store builder's best for your ecommerce business. It provides users with one of the most extensive eCommerce toolkits of all its competitors.

Shopify 104

Shopify Shipping Costs eCommerce Merchant Services 104

Ecommerce Platforms

SEPTEMBER 6, 2019

With the new shift in ecommerce markets, more focus is now leaning towards viable customer support. The Shopify Chat app is, without doubt, swinging in action to make this happen. The e-commerce model is now taking center stage, irresistibly. Shopify Chat Review: Brief Overview. The opposite is actually true. .

Shopify 106

Shopify Live Chat eCommerce Channel 106

Ecommerce Platforms

JULY 10, 2019

Ecwid, for starters, is not like most of the other ecommerce platforms we’ve reviewed before. So, what is Ecwid, and what’s the difference between Ecwid and other ecommerce platforms? You might not be able to shift to the new ecommerce platform or even just modify your site at all. Well, count yourself lucky if you have.

Payment Services 176

Payment Services Merchant Services eCommerce Payments 176

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211