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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

lateshipment

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). 6 Pain Points For E-Commerce Customers In The Post-Purchase Phase And How You Can Fix Them 1.

eCommerce 130
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New report by Hokodo finds that B2B sellers lose out on buyer loyalty and revenue growth due to poor e-commerce checkouts

365 Retail

Hokodo has released a report that explores the habits and e-commerce expectations of business buyers. The majority of respondents to Hokodo’s survey (73%) said that payment challenges at checkout are causing them issues. These include unsuitable settlement methods, or a lack of payment terms on offer.

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5 Emerging Conversion Best Practices for Ecommerce Websites

Retail TouchPoints

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent.

eCommerce 314
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Best E-commerce Checkout Page Practices to Boost Conversions

lateshipment

The same scenario can happen to a customer who is shopping at your e-commerce store. As an e-commerce merchant, you don’t want a potential customer to quit half-way through a purchase. It is in the best interest of your business to make the checkout process simple for users so that they become happy customers.

eCommerce 130
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Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

The e-commerce landscape today is more competitive than ever. Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. The anticipation is palpable.

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Mobile Express Checkout: PayPal’s Payment System

Groove

With over 377 million users, PayPal oversaw nearly $1 trillion in payment volume in 2020 - according to Forbes Magazine. This payment processing system gives businesses the opportunity to expand their mobile sales tremendously. These users represent a huge market for eCommerce merchants to tap into.

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SumUp Reviews: An Elite Payment Processor

Ecommerce Platforms

It's more like a ritual for most merchants to look out for the most productive payment processor.No After all, I don't want my business to hit rock bottom. As a business entity, the ultimate approach to optimize the entire checkout revolves around a secure transaction platform. How credible is this payment processor?