The hybrid customer experience may be the key to your eCommerce success
GetElastic
SEPTEMBER 16, 2021
As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. The hybrid experience is a commerce experience that combines elements of both eCommerce and in-person shopping experiences , whether that’s in-store, at an event, or over the phone.
Let's personalize your content