Forrester eCommerce
MARCH 12, 2020
Stop Conflating Microservices With APIs Too often in client conversations, Forrester hears the terms “microservice” and “API” used interchangeably. To make your architecture and design patterns stronger, separate the two. Draw a hard line of distinction between them, specifically: “Microservice” is a packaging and deployment concept. At its core, microservice strategy aims to create technical […].
ROI Revolution
MARCH 12, 2020
Published March 12, 2020. On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. And the stock market has become increasingly volatile.
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Forrester eCommerce
MARCH 12, 2020
To contain the spread of the COVID-19 coronavirus after the Chinese New Year, local governments in China forced enterprises to delay their back-to-work dates and encouraged them to adopt remote working. This, in turn, gave a direct and significant boost to the domestic enterprise collaboration market. Almost overnight, Alibaba’s DingTalk, WeChat Work, and Tencent Meeting […].
Salsify
MARCH 12, 2020
Expanding your pool of prospects is one way to gain market share and grow sales. With social commerce, also known as social shopping, the size of the pool is unprecedented — in both size and range. This pool is also highlight targetable.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
MARCH 12, 2020
Healthcare Organizations (HCOs) should look to Healthcare CRMs to enable their Digital Front Door strategy and meet the growing demands of their customers for a great experience – both digitally and beyond. The recently published report, “The Forrester Wave™: Healthcare CRM Q1 2020” report identified the 7 most significant players in this market: Creatio, Healthgrades, […].
ChannelAdvisor
MARCH 12, 2020
To our customers and partners: With the COVID-19 global pandemic continuing to evolve rapidly, I felt it important to share with you a brief summary of our business continuity program (BCP) at ChannelAdvisor. Along with the safety of our employees, our top priority is to ensure that we continue to provide high-quality, uninterrupted service to support your business.
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Omnisend
MARCH 12, 2020
Everyone loves their Momma. This is a big holiday where grateful children, husbands, brothers and fellow sisters show their appreciation for the mothers in their lives. This year, Mother’s Day in the United States is on May 10th. Therefore, it’s important that you use the best-performing (and most creative) Mother’s Day subject lines to make Read more The post 170+ Best Mother’s Day Subject Lines Ideas appeared first on Ecommerce Marketing Automation | Omnisend.
Forrester eCommerce
MARCH 12, 2020
High level: Lipstick is fun. AR is fun. The quality of the experiences has improved dramatically since Apple and Google got involved a few years ago. AR applications within the cosmetics industry have come a long way from the static capabilities we saw in 2011. Before, I could try out nail polish colors on […].
UpSellIt
MARCH 12, 2020
Incentive strategies have been a cornerstone of retail from the very beginning. Offering consumers a deal is a surefire way to increase sales and create customer value. However, optimizing an incentive strategy can be a difficult task. Incentives must be leveraged with care to avoid unnecessarily cutting into profit margins. Some retailers are hesitant to utilize incentive strategies.
Forrester eCommerce
MARCH 12, 2020
Less than 50% of consumers logged into their health insurer or healthcare provider’s website or mobile app in 2019. That figure tells a lot. Despite heavy investments in digital and the customer experience, HCOs are failing to meet customer needs and expectations. This is resulting in poor customer acquisition and retention rates. HCOs must refocus […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
ecomdash
MARCH 12, 2020
Is your business stuck in a post-holiday slump? Here are 5 spring cleaning tips that will flush out stale inventory and encourage new sales. Read more. The post Ecommerce Spring Cleaning Tips for Better Sales appeared first on Ecomdash.
Forrester eCommerce
MARCH 12, 2020
Clients continue to ask about the business case for SAP S/4 HANA — even more so now that SAP has pushed back the maintenance/support window for the predecessor product SAP ERP Central Component (ECC) to 2027 (with extended maintenance options also available beyond that date). In this video, I discuss the following topics: making the […].
Salsify
MARCH 12, 2020
Expanding your pool of prospects is one way to gain market share and grow sales. With social commerce, also known as social shopping, the size of the pool is unprecedented — in both size and range. This pool is also highly targetable.
Forrester eCommerce
MARCH 12, 2020
Last October, Microsoft won the $10 billion Department of Defense (DoD) Joint Enterprise Defense Infrastructure (JEDI) contract. The ten-year agreement is part of a larger Pentagon initiative to modernize and unify its IT infrastructure, most of which still exists on technology from the 1980s and 1990s. The Microsoft decision came as a massive shock since many […].
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
ecomdash
MARCH 12, 2020
This is a complete guide about how to choose your ecommerce business name. Learn how to create a memorable and timeless name. The post How to Choose Your Ecommerce Business Name appeared first on Ecomdash.
Forrester eCommerce
MARCH 12, 2020
Our findings also reveal a confidence gap between managers and executives versus other employees.
Talkoot
MARCH 12, 2020
Talkoot launches verbal identity engine to power global brands’ product stories…and sales. PORTLAND, OR. MARCH 12, 2020 Talkoot , the first product content lifecycle platform? bu ilt for product storytellers, today announced the launch of a verbal identity engine that will ensure the accuracy and consistency of brand voice across commerce channels.
Smile.io
MARCH 12, 2020
Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Let’s take a look at some tried-and-tested customer retention practices and some brands that are putting these practices into action.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Dynamic Yield
MARCH 12, 2020
Third consecutive research study benchmarking the state of personalization maturity. The post Personalization Maturity Report: 2020 appeared first on Dynamic Yield.
Smile.io
MARCH 12, 2020
Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Let’s take a look at some tried-and-tested customer retention practices and some brands that are putting these practices into action.
Dynamic Yield
MARCH 12, 2020
Third consecutive research study benchmarking the state of personalization maturity. The post Personalization Maturity Report: 2020 appeared first on Dynamic Yield.
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