The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game
Retail TouchPoints
MAY 28, 2021
And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. Secondly, it will help your content team create in-depth, keyword-focused resources to help your customers find answers to their issues on their own. With tools like Advocate.ly
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