Remove Improvements Remove Operations Remove Payments Remove Shipping Costs
article thumbnail

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. The trade-off is long shipping times, another thing Wish is working hard to improve.

article thumbnail

Package Delivery Satisfaction Ratings: Driving Customer Retention and Revenue Growth

lateshipment

You make your choices, enter your payment information, and eagerly await the arrival of your package. This is where the efforts taken up by brands to offer a great CX in the order delivery phase differ and have a profound impact on customer retention and revenue growth for businesses. The anticipation is palpable.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

article thumbnail

What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

It knows that long-term success is superior to a short-term burst of revenue. Which payment methods do shoppers in this market prefer? In multi-local commerce, customer centrism guides every vendor selection, pricing strategy and marketing campaign. What kind of marketing do shoppers in this market respond to?

article thumbnail

Ecommerce Shipping – A Step by Step Guide for 2019

Ecommerce Platforms

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

article thumbnail

How to Launch a Subscription Box For Your Company

Kissmetrics

Recurring Business Revenue. Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Improved Demand Forecasting. The result should be improved inventory management.

article thumbnail

Best Platform to Sell Online in 2020: An In-Depth Analysis

Ecommerce Platforms

Some of the factors include pricing, app offerings, and themes. The best platform to sell online for small business is Square Online Store. The best platform for large-scale business is BigCommerce. The least expensive option is Wix Commerce. Is it going to take a small business a long time to break even?