Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Call the Men in Black: Alien Spacecraft Crashes into Roswell Bealls Store

Retail TouchPoints

Image courtesy Bealls The Bealls store in Roswell, N.M. is celebrating that town’s famed relationship with UFOs and all things extraterrestrial with the installation of immersive space alien artwork, just in time for Roswell’s annual UFO festival. The move is part of a larger localization effort on the part of Bealls to bring regional flavor to its stores.

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Not Even Banana Ball Is Immune To Bad Bots

Forrester eCommerce

If you haven’t heard of the Savannah Bananas, you’re missing out. This traveling baseball team has become the Harlem Globetrotters of baseball, playing a modified version of the sport with rules designed to speed up games and engage the fans (If a fan catches a foul ball? The batter is out.).

Travel 284
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545: Expert Advice on Building a Massive Online Following With Nathan Barry

My Wife Quit Her Job

In this episode, my friend Nathan Barry and I debate the best way to build an audience today in light of AI and the many changes with Google, Facebook, Tiktok and Instagram. Nathan is the founder of ConvertKit and the Nathan Barry show. What You’ll Learn The best way to build an audience What’s going on with Google, Facebook, Tiktok, and Instagram The role of AI with content creation Try ConvertKit For Free Sponsors SellersSummit.com – The Sellers Summit is the ecommerce confer

eCommerce 295
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Creating Carousels, Quickviews, & Elevated Product Listing Pages

Fastr

The digital experience composition possibilities are endless for ecommerce designers, marketers, and merchandisers using Fastr Frontend – the platform giving them creative freedom, frontend control, and unparalleled speed. They've said a glad goodbye to restrictive templates and a happy hello to Fastr Frontend 's Experience Canvas where they can bring their ideas to life and onto their ecommerce storefronts – without any development resources.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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CACI Analysis Reveals Shift in Retail Footfall and Spending Patterns

365 Retail

CACI , experts in consumer and location planning, have analysed the changing relationship between people and place, highlighting how and why a national footfall reduction at retail environments is happening, but still leading to rising spend. According to CACI data, since 2019, vendors across the UK have experienced an overall 11.5% drop in footfall.

Leisure 110
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Generative AI Marketing Use Cases In APAC

Forrester eCommerce

I’m pleased to announce the publication of the second of my two APAC generative AI (genAI) B2C marketing reports, Generative AI Marketing Use Cases In APAC (client-only access).

Marketing 535

More Trending

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Black farmers call on Tractor Supply CEO to resign following diversity about-face

RetailDive

John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

Supplies 145
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State Farm Issues Ultimatum to California

RetailWire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 128
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Bring Data To The Other 80% Of Business Intelligence Users

Forrester eCommerce

Many of us remember the old days of enterprise business intelligence (BI) delivery where all requests for new or changed queries, reports, and dashboards had to go through a centralized IT team of BI and data professionals.

Other 464
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Saks Parent HBC to Buy Neiman Marcus Group for $2.65 Billion, Including Investment from Amazon

Retail TouchPoints

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 billion. Amazon will be an investor in the newly formed Saks Global , which also will include the Saks Off 5 th brand.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Parents to spend nearly 22% more on back-to-school shopping this year: report

RetailDive

Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.

Consumer 135
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10 New Ecommerce Books for Summer 2024

Practical eCommerce

This installment of our quarterly rundown includes fresh takes on economics and finance, AI, startups, marketing strategy, Amazon, and more. The post 10 New Ecommerce Books for Summer 2024 appeared first on Practical Ecommerce.

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Synthetic Data: Meet The Unsung Catalyst In AI Acceleration

Forrester eCommerce

Synthetic data is not a new phenomena but generative AI-based synthetic data is rapidly becoming the unsung hero of AI development. Find out why in this preview of the upcoming Technology & Innovation Summit North America.

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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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All Bob’s Stores locations to close

RetailDive

The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

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Tracking AI Overviews Queries, Links

Practical eCommerce

Organic search optimization now requires knowing which queries trigger AI Overviews and the URLs those summaries reference. Neither metric — queries or links — is easily identified. The post Tracking AI Overviews Queries, Links appeared first on Practical Ecommerce.

Reference 122
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Architects Demonstrate Value By Showcasing Business Outcomes.

Forrester eCommerce

Enterprise architecture teams must take action to demonstrate their value to the overall business — read this blog for some key best practices and activities that EA professionals can undertake.

Blog 430
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WSS ‘Untethers’ Associates with New Mobile POS System

Retail TouchPoints

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Gen Z, millennials are driving membership growth at Sam’s Club

RetailDive

Walmart CFO John David Rainey said the digital experience at the club retailer resonates with that cohort.

Retail 129
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Beware of Instant Site-speed Fixes

Practical eCommerce

A Shopify store owner once paid a firm to redesign his site. The result was slow page loads and the owner's journey to improve them. The post Beware of Instant Site-speed Fixes appeared first on Practical Ecommerce.

Shopify 120
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Greeking Out: Aristotle’s Guide To AIOps Mastery

Forrester eCommerce

Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Saks Fifth Avenue parent company to acquire Neiman Marcus Group for $2.6B

RetailDive

The rival companies will continue to operate independently and the deal is partially funded by e-commerce giant Amazon.

eCommerce 126
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Charts: Global Workforce Outlook Q2 2024

Practical eCommerce

Per a recent PwC survey, the global workforce is experiencing much upheaval from technology and other forces. The post Charts: Global Workforce Outlook Q2 2024 appeared first on Practical Ecommerce.

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Q&A With Keith Fletcher, International Customer Experience Manager At E.ON

Forrester eCommerce

A few weeks ago Keith Fletcher, international customer experience manager at E.ON, joined me on stage at Forrester’s CX Summit EMEA to talk about E.ON’s approach to CX. Since 2008, E.ON has been on a path to use journeys, not processes, as the building blocks for sustainable growth.

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Alibaba to Scale AI Access for SMBs Worldwide

Retail TouchPoints

Alibaba has revealed that its AI tools for global suppliers have been adopted by approximately 30,000 smaller businesses on its platform, including many in developing countries. According to the global ecommerce giant, among the top 20 countries making the most frequent use of these tools approximately half are developing countries, and about 300 of the 500 events and seminars Alibaba is rolling out for global suppliers this fiscal year will be held in developing nations.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Sam Ash assets acquired for $15.2M

RetailDive

Mexican company Gonher is purchasing “substantially all” of its assets, following the music retailer's Chapter 11 bankruptcy in May.

Retail 122
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Jeff Bezos Plans $5B Amazon Share Sale

RetailWire

Jeff Bezos is selling the Amazon stock after announcing his move to Miami.

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Human+AI: Meet Your Digital Double

Forrester eCommerce

Last week we wrapped up CX Summit EMEA 2024. Firstly I have to say a massive thanks to everyone who attended, both in-person and virtually, as well as to the team behind the scenes that worked tirelessly to put on a great show.

Customer 273
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Save Mart Companies Acquired by Canadian Holding Co. Jim Pattison Group

Retail TouchPoints

The Save Mart Companies — which includes grocery banners Save Mart , Lucky California and FoodMaxx — has undergone its second change of hands in two years, with multiple sources reporting that the conglomerate has been acquired by Canadian holding company The Jim Pattison Group. In 2022, the Piccinini family sold Save Mart Cos. to LA-based private equity firm Kingswood Capital Management for an undisclosed amount.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt