Sat.Jun 29, 2024 - Fri.Jul 05, 2024

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Call the Men in Black: Alien Spacecraft Crashes into Roswell Bealls Store

Retail TouchPoints

Image courtesy Bealls The Bealls store in Roswell, N.M. is celebrating that town’s famed relationship with UFOs and all things extraterrestrial with the installation of immersive space alien artwork, just in time for Roswell’s annual UFO festival. The move is part of a larger localization effort on the part of Bealls to bring regional flavor to its stores.

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Not Even Banana Ball Is Immune To Bad Bots

Forrester eCommerce

If you haven’t heard of the Savannah Bananas, you’re missing out. This traveling baseball team has become the Harlem Globetrotters of baseball, playing a modified version of the sport with rules designed to speed up games and engage the fans (If a fan catches a foul ball? The batter is out.).

Travel 256
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545: Expert Advice on Building a Massive Online Following With Nathan Barry

My Wife Quit Her Job

In this episode, my friend Nathan Barry and I debate the best way to build an audience today in light of AI and the many changes with Google, Facebook, Tiktok and Instagram. Nathan is the founder of ConvertKit and the Nathan Barry show. What You’ll Learn The best way to build an audience What’s going on with Google, Facebook, Tiktok, and Instagram The role of AI with content creation Try ConvertKit For Free Sponsors SellersSummit.com – The Sellers Summit is the ecommerce confer

eCommerce 205
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Creating Carousels, Quickviews, & Elevated Product Listing Pages

Fastr

The digital experience composition possibilities are endless for ecommerce designers, marketers, and merchandisers using Fastr Frontend – the platform giving them creative freedom, frontend control, and unparalleled speed. They've said a glad goodbye to restrictive templates and a happy hello to Fastr Frontend 's Experience Canvas where they can bring their ideas to life and onto their ecommerce storefronts – without any development resources.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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CACI Analysis Reveals Shift in Retail Footfall and Spending Patterns

365 Retail

CACI , experts in consumer and location planning, have analysed the changing relationship between people and place, highlighting how and why a national footfall reduction at retail environments is happening, but still leading to rising spend. According to CACI data, since 2019, vendors across the UK have experienced an overall 11.5% drop in footfall.

Leisure 108
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Generative AI Marketing Use Cases In APAC

Forrester eCommerce

I’m pleased to announce the publication of the second of my two APAC generative AI (genAI) B2C marketing reports, Generative AI Marketing Use Cases In APAC (client-only access).

Marketing 533

More Trending

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Building a Winning Amazon Advertising Strategy for Prime Day | Salsify

Salsify

Massively boosting your brand’s revenue in just one day — mid-summer, no less — sounds like any ecommerce professional’s “Oh, I am dreaming about work again” dream, but a dream nonetheless.

eCommerce 151
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Black farmers call on Tractor Supply CEO to resign following diversity about-face

RetailDive

John Boyd, president of the National Black Farmers Association, a Tractor Supply shareholder and fourth-generation farmer, said he has tried to reach out to the company’s top executive.

Supplies 145
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Bring Data To The Other 80% Of Business Intelligence Users

Forrester eCommerce

Many of us remember the old days of enterprise business intelligence (BI) delivery where all requests for new or changed queries, reports, and dashboards had to go through a centralized IT team of BI and data professionals.

Other 437
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Tractor Supply Weeds Out Support for DEI, Environmental and LGBTQ+ Causes

Retail TouchPoints

Citing feedback from its predominantly rural customer base, Tractor Supply will eliminate all DEI (diversity, equity and inclusion) roles, withdraw its carbon emission goals and stop support for “nonbusiness” LGBTQ+ and voter registration causes. The 2,250 -store retailer will refocus its charitable efforts on veterans, emergency response, animal shelters and farmers’ markets. “ Going forward, we will ensure our activities and giving tie directly to our business ,” according to a company stateme

Supplies 299
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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News: Apple First to Be Charged With Violating EU DMA by Not Fully Allowing Steering

FastSpring

Apple is the first company to be charged by European Union antitrust regulators under the EU’s Digital Markets Act (DMA), an act which is intended to “ comprehensively regulate the gatekeeper power of the largest digital companies.” Reuters reports that “EU antitrust chief Margrethe Vestager cited issues with Apple’s new terms, saying that they fell short of complying with the DMA,” and that Apple may be able to avoid related fines if they modify their business terms to address those issue

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State Farm Issues Ultimatum to California

RetailWire

California's largest insurer, State Farm, has issued a stark ultimatum to the California's Department of Insurance: approve significant rate hikes for home insurance or face the company's exit from the market.

Marketing 128
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Synthetic Data: Meet The Unsung Catalyst In AI Acceleration

Forrester eCommerce

Synthetic data is not a new phenomena but generative AI-based synthetic data is rapidly becoming the unsung hero of AI development. Find out why in this preview of the upcoming Technology & Innovation Summit North America.

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WSS ‘Untethers’ Associates with New Mobile POS System

Retail TouchPoints

Athletic retailer WSS , which is owned by Foot Locker , will deploy the Aptos One mobile POS solution across its more than 100 U.S. stores. The retailer hopes to enhance the in-store experience and reduce hardware requirements as it actively expands its store footprint. “Building authentic relationships with our customers is core to who we are at WSS,” said Sarah Derba, Senior Director for Information Technology at WSS in a statement.

POS 278
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Is an AI Summary Generator the Key to Speed in Confident Retail Decisions?

Dynamic Action

Summary In a world of information overload, retailers need access to the best insights quickly to make accurate business decisions. Using AI summary within a retail intelligence platform, retailers can access the main takeaways from data. This process saves retailers ample time, allowing them to focus on taking action. Uncover how AI summaries can impact your retail decision-making now.

Retail 115
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Parents to spend nearly 22% more on back-to-school shopping this year: report

RetailDive

Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.

Consumer 136
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Architects Demonstrate Value By Showcasing Business Outcomes.

Forrester eCommerce

Enterprise architecture teams must take action to demonstrate their value to the overall business — read this blog for some key best practices and activities that EA professionals can undertake.

Blog 405
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Ikea Owner Takes Stake in New Fifth Avenue Office Tower, Plans NYC Store

Retail TouchPoints

Ingka Investments — the investments arm of Ingka Group , which owns the majority of Ikea stores worldwide — has invested in a new retail office tower being built on New York City’s iconic Fifth Avenue. Rendering of 570 Fifth Avenue, which will feature an office tower and ground-level Ikea. (Photo credit: KPF) Located at the intersection of the Plaza and Grand Central Districts, 570 Fifth Avenue will be a 1,000,000 -square-foot mixed-use commercial building and marks the largest development

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Saks Owner Nears $2.65B Acquisition of Neiman Marcus

RetailWire

In a significant move within the retail industry, Hudson’s Bay Co., the owner of Saks Fifth Avenue, is reportedly close to finalizing a $2.65 billion acquisition of Neiman Marcus Group.

Retail 110
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All Bob’s Stores locations to close

RetailDive

The retailer was unable to secure the financing necessary to keep operating. The fate of sibling Eastern Mountain Sports remains unclear.

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Greeking Out: Aristotle’s Guide To AIOps Mastery

Forrester eCommerce

Aristotle’s wisdom nails it: mastering precision, appropriateness, timeliness, intentionality, and methodology isn’t just for anger management — it's crucial for AIOps too. In the chaotic world of IT, we need to separate the signal from the noise and act with clear intention.

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How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

There’s no denying that the subscription economy is booming. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025. Yet despite that robust figure, there is a looming challenge for merchants — chargebacks. So what exactly are chargebacks? Chargebacks occur when funds are withdrawn from a merchant’s account due to a customer dispute.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Bob’s Stores Closing All Locations Amid Bankruptcy

RetailWire

With nearly 70 years of history, Bob's Stores has been a beloved fixture in local communities, offering affordable apparel and footwear. Despite its strong community ties, financial struggles have necessitated the liquidation of the company.

Apparel 111
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Toy company Basic Fun to restructure in bankruptcy

RetailDive

The bankruptcy of its largest customer, Toys R Us, along with the pandemic and supply chain issues squeezed liquidity, leaving Chapter 11 as the best way to save the company.

Toys 108
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Q&A With Keith Fletcher, International Customer Experience Manager At E.ON

Forrester eCommerce

A few weeks ago Keith Fletcher, international customer experience manager at E.ON, joined me on stage at Forrester’s CX Summit EMEA to talk about E.ON’s approach to CX. Since 2008, E.ON has been on a path to use journeys, not processes, as the building blocks for sustainable growth.

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Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages

Retail TouchPoints

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Google’s Greenhouse Gas Emissions Surge Due to AI Expansion

RetailWire

As Google intensifies its integration of AI into its core products, a significant environmental issue has surfaced: the systems required to power its AI tools have substantially increased the company’s greenhouse gas emissions.

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Sam Ash assets acquired for $15.2M

RetailDive

Mexican company Gonher is purchasing “substantially all” of its assets, following the music retailer's Chapter 11 bankruptcy in May.

Retail 117
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Human+AI: Meet Your Digital Double

Forrester eCommerce

Last week we wrapped up CX Summit EMEA 2024. Firstly I have to say a massive thanks to everyone who attended, both in-person and virtually, as well as to the team behind the scenes that worked tirelessly to put on a great show.

Customer 246
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Alibaba to Scale AI Access for SMBs Worldwide

Retail TouchPoints

Alibaba has revealed that its AI tools for global suppliers have been adopted by approximately 30,000 smaller businesses on its platform, including many in developing countries. According to the global ecommerce giant, among the top 20 countries making the most frequent use of these tools approximately half are developing countries, and about 300 of the 500 events and seminars Alibaba is rolling out for global suppliers this fiscal year will be held in developing nations.

Seminar 277
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.