Sat.Jun 22, 2024 - Fri.Jun 28, 2024

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544: It’s Game Over For Etsy Sellers In The US. Here’s What’s Happening…

My Wife Quit Her Job

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 255
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Forrester’s Top 10 Emerging Technologies For 2024: As AI Dominates, Security Becomes Paramount

Forrester eCommerce

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

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Pre-Parcel Anxiety And The Problems It Brings To Your E-Commerce Business

lateshipment

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130
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The 6 Main Holiday Shopper Styles | Salsify

Salsify

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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TikTok Shop Debuts Social Impact Programs Aimed at SMBs

Retail TouchPoints

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

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Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

More Trending

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Tractor Supply slashes all DEI roles, carbon-emission goals and Pride support

RetailDive

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 121
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Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels

Retail TouchPoints

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has seen high client engagement and is planning to open additional standalone locations this year to bring its total to 20. The Fifth Avenue Club began in Saks Fifth Avenue stores, such as its Beverly Hills flagship , offering loyal customers high-touch service and personalized experiences.

Fashion 266
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Generative AI Marks A New Dawn For Contact Centers

Forrester eCommerce

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

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Viral Video Sparks Concerns Over Walmart’s Watermelon Quality

RetailWire

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

Customer 119
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 117
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Grubhub Adds First National Grocery Partner — Albertsons Companies

Retail TouchPoints

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 263
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The Public Sector Wants GenAI, But Must Overcome Its Hesitancy

Forrester eCommerce

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

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A Better Ecommerce Landing Page

Practical eCommerce

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 116
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Nationwide Dog Treat Recall Over Metal Contamination Concerns

RetailWire

The U.S. Food and Drug Administration (FDA) has issued a nationwide warning to dog owners following a recall of dog treats that may be contaminated with metal objects. The voluntary recall affects 3,551 bags of Green Tripe dog treats produced by Virginia-based TDBBS LLC, sold under the "Barkworthies" and "Best Bully Sticks" brand labels. These treats were available in retail outlets and online across the U.S. from February 2024 to May 2024.

Retail 116
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Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 260
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Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Forrester eCommerce

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

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The Weekly Closeout: Chewy plans $500M share buyback, Conn’s receives Nasdaq delinquency notice

RetailDive

The online pet retailer agreed to repurchase shares from its largest shareholder, while the home retailer received the notification after not filing its latest quarterly report.

Retail 104
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Amazon Reaches Historic $2 Trillion Market Cap Milestone

RetailWire

Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.

eCommerce 111
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How Under Armour Turned Fitting Rooms into CX and Data-Gathering Differentiators

Retail TouchPoints

Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate that the mainstream adoption of RFID, coupled with the implementation of connected technology, are creating new opportunities for brands and retailers to streamline fitting room operations and improve customer experiences.

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The Four Styles of High-Performance IT

Forrester eCommerce

High-performance IT (HPIT) is the pursuit of continuously improving business results through technology. While grounded in the three principles of alignment, trust, and adaptivity, HPIT also recognizes that a one-size-fits-all approach does not exist. Every organization is different, and therefore every IT organization requires a unique mix of technology capabilities to achieve business outcomes.

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Nisa Smithy Green owners donate over £20,000 to local causes through MADL

TalkingRetail

Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity. The family bought the convenience business in 2008 and became part of the Nisa family in 2011.

Retail 105
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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Toys ‘R’ Us Unveils AI-Powered Promo with OpenAI’s Sora

RetailWire

Last week at the Cannes Lions International Festival for Creativity, Toys "R" Us showcased a mini promo film made predominantly using OpenAI's text-to-video tool, Sora.

Toys 111
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Following Bankruptcy, Joann Looks to Broaden its Appeal with ‘Jo-And’ Campaign

Retail TouchPoints

Known primarily as a sewing and fabric destination, Joann is looking to broaden its appeal by highlighting its broad assortment of crafting supplies that reach well beyond the sewing category. The retailer emerged from bankruptcy in April 2024 and is now privately owned. “ Joann is embracing the future and poising itself for a long future of inspiration ,” reads a statement from the company.

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Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Forrester eCommerce

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

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J.C. Penney Q1 loss widens as sales fall 8%

RetailDive

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Tractor Supply Drops DEI and Climate Goals

RetailWire

Tractor Supply Company, the largest rural lifestyle retailer in the U.S., has announced significant changes to its corporate policies. The Brentwood, Tennessee-based company will eliminate its diversity, equity, and inclusion (DEI) roles, retract its carbon emissions goals, and cease sponsorship of Pride events. This move follows a concerted pressure campaign from right-wing activists, which culminated in these sweeping revisions.

Supplies 105
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Virtual Influencers and the Future of AI

Retail TouchPoints

Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.

eCommerce 250
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Two ERP Waves Now Live — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries AND For Service-Centric Industries, Q2 2024

Forrester eCommerce

Forrester recently published two Wave evaluations on enterprise resource planning (ERP) solutions — The Forrester Wave™: Enterprise Resource Planning Solutions For Product-Centric Industries, Q2 2024 and The Forrester Wave™: Enterprise Resource Planning Solutions For Service-Centric Industries, Q2 2024, reflecting the differing capabilities and criteria for ERP when used for product-centric versus service-centric industries.

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Levi’s DTC growth speeds up in Q2 as wholesale improves

RetailDive

The iconic jeans maker is responding to demand for looser fits and non-denim categories and plans to expand its global footprint by 70 new stores.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.