My Wife Quit Her Job

JUNE 25, 2024

Etsy sellers beware! In this episode, I’ll explain the implications of China’s return to Etsy, decode what it means for the entrepreneurial ecosystem, and teach you how to navigate this new landscape. What You’ll Learn What’s going on with Etsy? The implications of opening up Etsy to Chinese sellers Why Chinese sellers have an unfair advantage Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Games 296

Games eCommerce 296

Forrester eCommerce

JUNE 25, 2024

Forrester’s list of the top 10 emerging technologies for 2024 reflects the continued dominance of AI but also emphasizes the growing importance of security in our increasingly connected world. Get a deep dive on the top 10 list in this blog post.

Technology 482

Technology Blog Information Supplies 482

lateshipment

JUNE 25, 2024

We’re all worried about things at times. How is this day going to turn out? How is my business going to thrive with the rising competition? Will the Chiefs win this year’s Super Bowl? What is going to be my costume for Halloween? Or Where is my order? Now each of these questions has a reason to exist. The last question — that’s because of this relatively new condition called pre-parcel anxiety that is affecting several online shoppers today.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Salsify

JUNE 27, 2024

Explore the six main types of holiday shoppers, including what they value the most from the brands they buy from and how you can best reach them this holiday season.

Omnichannel 147

Omnichannel eCommerce 147

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Retail TouchPoints

JUNE 26, 2024

TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.

Social Media 264

Social Media Small Business Retail Marketing Operations 264

Forrester eCommerce

JUNE 24, 2024

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

Management 418

Management Information Technology Operations 418

FastSpring

JUNE 28, 2024

We’re thrilled to announce that FastSpring now supports Google Pay, providing you with a seamless, secure, and convenient payment solution on your website or web shop for in-app purchases or for users within the 70% of global mobile users in the Android ecosystem. With Google Pay, you can offer your customers a faster checkout experience and ensure that their payment information is protected all while opening up new revenue channels to maximize your revenue potential.

Merchant Services 154

Merchant Services Mobile Payments Payment Services 154

Retail TouchPoints

JUNE 26, 2024

Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.

Books 292

Books Shipping Labels Shipping Customer Experience 292

Forrester eCommerce

JUNE 25, 2024

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay.

Technology 396

Technology 396

UpSellIt

JUNE 27, 2024

Understanding your customers and optimizing their experience online is key to success. One of the most powerful tools at your disposal for achieving this is A/B testing. This guide will walk you through the fundamentals of A/B testing so you can make data-driven decisions based on real user behavior, rather than relying on assumptions or guesswork. What is A/B Testing?

Document 142

Document Shipping Costs Improvements Download 142

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

Practical eCommerce

JUNE 24, 2024

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 135

eCommerce Improvements 135

Retail TouchPoints

JUNE 25, 2024

Nearly 1,800 Albertsons Companies stores are joining the Grubhub Marketplace for delivery, including the Albertsons , Safeway , Vons , Jewel-Osco , Shaw’s , Acme and Tom Thumb banners. The deal marks Grubhub’s first national grocery deal following its partnership with Mercato , a marketplace for independent grocers. Albertsons Cos. customers will now be able to schedule delivery of their grocery orders through the Grubhub app and website and via the Grubhub+ loyalty program, which provides

Customer 289

Customer Other Fulfillment 289

Forrester eCommerce

JUNE 25, 2024

Contact center leaders are now employing generative AI to mark a new dawn in the contact center. Brands will need to face challenges head on and capitalize on opportunities to redefine the contact center as we know it.

Customer Experience 391

Customer Experience Omnichannel Customer 391

RetailDive

JUNE 28, 2024

The retailer said it would focus on "being a good neighbor," but the Human Rights Campaign said the decisions mean the company is "turning its back on their own neighbors.

Supplies 126

Supplies Retail 126

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

RetailWire

JUNE 24, 2024

The San Francisco McDonald's is just the latest casualty in the area.

Food and Beverages 126

Food and Beverages 126

Retail TouchPoints

JUNE 28, 2024

Known primarily as a sewing and fabric destination, Joann is looking to broaden its appeal by highlighting its broad assortment of crafting supplies that reach well beyond the sewing category. The retailer emerged from bankruptcy in April 2024 and is now privately owned. “ Joann is embracing the future and poising itself for a long future of inspiration ,” reads a statement from the company.

Social Media 288

Social Media Supplies Other Customer 288

Forrester eCommerce

JUNE 25, 2024

In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.

Events 362

Events Management Customer 362

RetailDive

JUNE 24, 2024

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 124

Retail 124

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

RetailWire

JUNE 23, 2024

A Walmart customer has recently taken the internet by storm with a TikTok video showcasing an unusual watermelon she purchased from the retail giant. The video, shared by Gabriela (@gabrielanailsnmakeup), has accumulated over 5 million views as of Saturday evening, sparking widespread curiosity and concern among viewers.

Customer 119

Customer Retail 119

Retail TouchPoints

JUNE 24, 2024

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 289

Toys Technology Marketing Retail 289

Forrester eCommerce

JUNE 26, 2024

A digital double promises to save you time but at the expense of your data.

Customer Experience 259

Customer Experience Customer 259

RetailDive

JUNE 26, 2024

The shoe material maker and two other vendors joined the Department of Homeland Security’s list of companies banned from importing goods into the U.S.

Other 124

Other 124

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Practical eCommerce

JUNE 28, 2024

Corey Wilks, a clinical psychologist, helps founders and creators improve their mindset to overcome obstacles. The post Successful Entrepreneurs Don’t Overthink appeared first on Practical Ecommerce.

Improvements 118

Improvements eCommerce 118

Retail TouchPoints

JUNE 25, 2024

Vera Bradley is among the 15 brands worldwide using the TrusTrace solution for Forced Labor Prevention (FLP) in its supply chain. The solution collects primary data from suppliers, proactively screens it for risk against the U.S. Customs and Border Protection (CPB) entity list and enables AI-powered chain of custody creation and document collection.

Document 285

Document Supplies Information Customer 285

Forrester eCommerce

JUNE 25, 2024

High-performance IT (HPIT) is the pursuit of continuously improving business results through technology. While grounded in the three principles of alignment, trust, and adaptivity, HPIT also recognizes that a one-size-fits-all approach does not exist. Every organization is different, and therefore every IT organization requires a unique mix of technology capabilities to achieve business outcomes.

Technology 243

Technology Improvements Information 243

RetailDive

JUNE 24, 2024

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

Department Stores 122

Department Stores Improvements 122

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Practical eCommerce

JUNE 24, 2024

Google search results vary by user based on search history, clicks, and more. Removing the personalization helps understand what others may see. The post 3 Ways to Depersonalize Google SERPs appeared first on Practical Ecommerce.

eCommerce 117

eCommerce Other SEO 117

Retail TouchPoints

JUNE 28, 2024

Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club. One year after its launch as a standalone concept, the Club has seen high client engagement and is planning to open additional standalone locations this year to bring its total to 20. The Fifth Avenue Club began in Saks Fifth Avenue stores, such as its Beverly Hills flagship , offering loyal customers high-touch service and personalized experiences.

Fashion 279

Fashion Recommendation Customer Operations 279

Forrester eCommerce

JUNE 24, 2024

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 243

Events Other B2B Marketing 243

RetailDive

JUNE 28, 2024

The online pet retailer agreed to repurchase shares from its largest shareholder, while the home retailer received the notification after not filing its latest quarterly report.

Retail 119

Retail 119

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

Shopify