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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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A Guide to Omnichannel Commerce for International Expansion

ESW

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics. Because customers demand it.

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Three Requirements For Successful Retailers Post-Pandemic

Retail TouchPoints

As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S. Traditionally, U.S.

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Building a Futureproof Omnichannel Retail Strategy in 2023

Retalon

An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. This comprehensive article explains what omnichannel retail is, the major benefits it brings, and actionable steps you can follow to optimize and futureproof your own omnichannel approach.

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Digital Is Turning Retail Into An On-Demand Model

Retail TouchPoints

Modern customers now acquire products and consume services across multiple channels, and nowhere is this more apparent than in retail, where shopping has become an increasingly digitized omnichannel journey.

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. Adding points, VIP, or referral programs with Smile.io to retain customers.

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Best Retail POS Systems for 2020

Ecommerce Platforms

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. In a nutshell, therefore, most retailers are now trying to improve their point of sale systems. Without one, the entire point of sale system would be dead and useless.

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