Forrester eCommerce
SEPTEMBER 17, 2024
Wealth management firms must still balance the innovation AI offers with the oversight and governance expected from regulators. As AI continues make inroads in wealth management, it’s important for firms to use explainable AI tools that provide trust, transparency, and explainability to “black box” AI systems.
Groove
SEPTEMBER 17, 2024
In today’s rapidly evolving eCommerce world, it is vital to be ahead of your competitors and engage your customers on a regular basis. To prove that you are serious about what you do, integrating Magento and WordPress is the way to go. The benefits of having a Magento store with WordPress integration are vast. You’re no longer just offering a service or products.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
SEPTEMBER 19, 2024
The U.S. Postal Service is bringing in Geoffrey the Giraffe and the Toys ‘R’ Us team to bolster its annual Operation Santa program. USPS Operation Santa lets U.S. households “adopt” letters to Santa, written by children and family members of all ages. Children write their holiday wishes to Santa Claus and then physically mail them to an official address.
My Wife Quit Her Job
SEPTEMBER 17, 2024
Today, Toni and I are stepping away from business as usual to bring you something different. We’re taking you behind the scenes for an unfiltered look at the changes we’re making in the business we run together. In this deep dive, we’ll reveal what’s really been happening, why we felt it was time to shake things up, and what these changes mean for the future of our business— and possibly even yours!
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
Fastr
SEPTEMBER 20, 2024
In the lightning-fast world of ecommerce, where trends change faster than a TikTok challenge, speed and flexibility aren't just buzzwords – they're survival skills. Yet, many ecommerce teams are still trapped in the digital equivalent of the Stone Age, shackled by slow, developer-dependent processes when it comes to updating their sites. If you're looking for the poster child of these outdated practices, look no further than the infamous code freeze.
Forrester eCommerce
SEPTEMBER 19, 2024
Let me tell you about my recent podiatrist appointment. No, not the medical bit (which is boring), but the podiatrist’s use of generative AI. Like me, he’s not the youngest, but his enthusiasm for the solution he’s using was palpable.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Retail TouchPoints
SEPTEMBER 19, 2024
Throughout 2024, report after report has shown online sales declining by around 7% year-on-year. In fact, the CBI’s latest figures in the UK showed online sales falling by a startling 45% in June. Some believe we’ve passed peak ecommerce, while others see it as a temporary correction to the COVID-induced surge, but whatever view you take it’s certain that many online retailers are looking at growth curves that are flattening or declining — and they’re urgently looking for ways to change it.
lateshipment
SEPTEMBER 19, 2024
A report indicates that 90% of Fortune 500 businesses use 3PLs to handle their logistics and supply chain operations. The primary role of a 3PL provider is allowing their customers, i.e., primarily e-commerce and B2B businesses to scale without needing to invest in additional warehousing or labor. This includes warehousing, picking and packing, shipping, etc, Recently, there has been an increase in the herculean responsibility of the post-purchase phase (dealing with high customer expectations
RetailDive
SEPTEMBER 19, 2024
Elliott Hill, who served as president of consumer and marketplace before retiring in 2020, will rejoin the sportswear giant in the top spot, while John Donahoe retires.
Forrester eCommerce
SEPTEMBER 18, 2024
With all the buzz around OpenAI’s project “Strawberry,” I was eager to try out OpenAI’s o1 preview when it launched. At first, it felt like an incremental update. The more I explored, the more I realized this model is a significant step forward and a preview of what is to come.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Salsify
SEPTEMBER 19, 2024
Figuring out where to spend your hard-earned cash isn’t just about crunching numbers — it’s an art form. This is where strategic budget allocation comes into play.
Retail TouchPoints
SEPTEMBER 16, 2024
It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. 5. Discussing what will be motivating consumers two years from now, Buzasi called 2026 “the year of redirection,” predicting that people will be looking for coping mechanisms to deal with what she termed “the great exhaustion,” a lingering hangover from COVID-19, political division and culture wars
TalkingRetail
SEPTEMBER 18, 2024
New regulations from the Financial Conduct Authority (FCA) have today (18 September) come into effect that mean banks and building societies will need to evaluate if local communities lack access to cash services, such as branches and ATMs, and plug notable gaps to ensure access… This story continues at New FCA regs support access to cash as new research highlights necessity Or just read more coverage at Talking Retail
RetailDive
SEPTEMBER 16, 2024
Personalization doesn’t end on the website or app. Customers are looking for personalized assistance from in-store associates and customer service agents as well, an Incisiv and Talkdesk study found.
Advertisement
The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Forrester eCommerce
SEPTEMBER 16, 2024
Looking for ways to improve your fraud management capabilities? Learn six key ways generative AI can help in this preview of a session at our upcoming Security & Risk Summit in Baltimore December 9-11.
Salsify
SEPTEMBER 17, 2024
Over the past 20 years, advancements in tech have led to the simplification — or even outright automation — of many essential digital brand management tasks.
Retail TouchPoints
SEPTEMBER 17, 2024
The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion. NRF has participated in Paris Retail Week, which Comexposium has been running for more than a decade, for several years.
TalkingRetail
SEPTEMBER 20, 2024
Nestlé Confectionery is trialling Accessible QR codes on two of its brands, KitKat and Quality Street to help shoppers who are living with sight loss to access product information more easily.
Advertisement
In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
RetailDive
SEPTEMBER 19, 2024
Retailers are investing in digital marketing to reach the younger generation as the group turns to generative AI and influencer recommendations for gift ideas.
Forrester eCommerce
SEPTEMBER 16, 2024
As AI continues to evolve at a breakneck pace, it’s tempting to throw out the rulebook and embrace the latest thing. But when it comes to process management, striking a balance between innovation and reliability is wise. Traditional tools like DPA, RPA, and document automation have been workhorses for decades, streamlining operations and saving time.
RetailWire
SEPTEMBER 19, 2024
The United Auto Workers (UAW) has issued a new strike notice for the Tool & Die Unit at Ford’s River Rouge Complex, effective Thursday, Sept. 26.
Retail TouchPoints
SEPTEMBER 16, 2024
Northeast Grocery is testing in-store robots designed to detect out-of-stocks and inaccurate prices in 10 upstate New York stores. The Tally robots from Simbe will roam the aisles of five Price Chopper/Market 32 and five Tops Friendly Markets stores through January 2025, when Northeast Grocery will evaluate the pilot results to determine next steps that could include expanding the robots’ deployment to other supermarkets.
Advertisement
Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
365 Retail
SEPTEMBER 16, 2024
Primark will expand Click & Collect to 54 more stores in Great Britain before the end of this year, as the retailer marks its 50 th year on the Great British High Street. The next stores will start to roll out from the Autumn, meaning Click & Collect will be available to shoppers in over half of its stores nationwide before Christmas. The new stores to get the service are the first to be revealed after it was announced in April this year that the service was to be rolled out across store
Wiser
SEPTEMBER 20, 2024
When businesses look to improve their pricing strategy, visibility, and overall competitive edge, they turn to price intelligence vendors. But not all vendors offer the same level of service or data quality. At Wiser, we pride ourselves on providing accurate, complete, and actionable insights that help brands and retailers make critical decisions. Recently, we put ourselves to the test and compared Wiser to some of the most well-known competitors in the industry.
Forrester eCommerce
SEPTEMBER 19, 2024
On Tuesday, IBM announced its acquisition of Kubernetes cost management solution, Kubecost. This acquisition follows a series of FinOps-focused companies in recent years with Apptio (TBM/FinOps), Turbonomic (FinOps/resource automation), NordCloud (FinOps services), and Instana (observability). Answers To Your Top Questions About The Kubecost Acquistion What should I know?
RetailWire
SEPTEMBER 15, 2024
Just days ago, a Boeing strike brought the commercial airline's production to a halt when approximately 33,000 workers, predominantly in Washington state, walked off the job. The strike followed the rejection of a proposed four-year agreement between Boeing and the International Association of Machinists (IAM) union. This marked the first strike at Boeing since 2008.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Retail TouchPoints
SEPTEMBER 18, 2024
Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote. “We’re expanding our partnership with Roku to leverage Shopify’s Checkout and unlock a new self-serve sales channel for Shopify merchants to reach more customers with shoppable ads,” said Mani Fazeli, VP of Product at Shopify in a statement.
RetailDive
SEPTEMBER 18, 2024
The iconic housewares brand, famous for its direct-sales parties, has been slow to adapt to e-commerce and omnichannel retail.
UpSellIt
SEPTEMBER 19, 2024
As the holiday season approaches, there’s one shopper every ecommerce retailer must prepare for: the last-minute shopper. These customers wait until the eleventh hour to complete their purchases, often driven by urgent needs and forgotten gifts. With the right holiday marketing strategies and urgency messaging, retailers can effectively target this audience and turn their procrastination into conversions.
Forrester eCommerce
SEPTEMBER 19, 2024
When it comes to mobile device security, barely half of organizations are using unified endpoint management (UEM). That's like locking the front door and leaving the side door wide open. Find out why security teams overlook mobile devices in this preview of our upcoming Security & Risk Summit.
Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global
In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!
Expert insights. Personalized for you.
427 
Let's personalize your content