Trending Articles

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Crashing Through The Walls Of Your Enterprise, Modern Cars Are Leaving Security Gaps

Forrester eCommerce

As Forrester has reported, IoT devices are more exposed to cyberattacks, requiring security leaders to address the security vulnerabilities in this wide array of devices deployed across their organization. One area that many security professionals continue to overlook is the simple car, which to be honest is no longer so simple.

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How Amazon, Poshmark and Rolling Stone Use Livestreaming to Break out from the Ecommerce Grid

Retail TouchPoints

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

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A Five-Step Guide To Conducting A Successful Sustainability Materiality Assessment

Forrester eCommerce

Read this blog post to understand the actions that organizations need to take throughout the sustainability materiality assessment process.

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Disney and Walmart Unveil Retail Media-CTV Advertising Integration

Retail TouchPoints

Disney Advertising and Walmart ’s retail media division Walmart Connect are teaming up to bring retail media insights to Disney’s streaming TV platforms, including Hulu and Disney+ , for programmatic advertising campaigns and measurement. Walmart’s audience and measurement solutions will now be available for brands’ use across Disney’s addressable streaming inventory, offering advertisers closed-loop attribution on their campaigns by applying Walmart’s omnichannel purchase data via clean room te

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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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Temu Vs. Shein – What You Must Know Before You Buy

My Wife Quit Her Job

Temu and Shein have quickly become household names, with each app experiencing explosive growth and racking up millions of downloads in just a few months. While Temu is relatively new to the market, Shein has been building its reputation for over a decade. But how do these companies fare against other Chinese competitors like AliExpress? And more importantly, which offers a better shopping experience: Temu or Shein?

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Magento 2 and Adobe Commerce: 6 Years in the Making

Groove

As Magento 2 nears its 10 th anniversary, it continues to evolve as a powerful eCommerce platform serving hundreds of thousands of merchants, from small startups to large enterprises. From its inception in 2007, the organization has remained at the forefront of the eCommerce evolution, as it popularized open-source platforms, modular architecture, multi-store functionality, and mobile-friendly features.

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ModCloth and Misen Outsource Omnichannel Fulfillment Operations

Retail TouchPoints

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. Operating 14 omnichannel fulfillment centers nationwide, Cart.com provides brands and retailers with third-party logistics (3PL) solutions and proprietary software such as its Constellation Order Management System (OMS) and warehouse management technology, designed to get products to customers as quickly and efficiently as possible.

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537: Why Do Some Entrepreneurs Succeed While Others Crash? Here’s Our Take

My Wife Quit Her Job

I have nearly 6000 students across 2 courses that I teach over at Profitable Online Store and Profitable Audience. And recently, I’ve been analyzing the character traits of both successful and unsuccessful students in my courses. What makes one student more likely to succeed over another? In this episode, I reveal what I discovered with my partner Toni.

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Retailers Target Trio of Priorities To Build Connections With Customers, New American Express Research Finds

365 Retail

A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts to boost sales, according to new research from American Express. Amex’s research surveyed 500 senior decision makers across UK retail and hospitality businesses of all sizes, with at least one physical store, exploring their current challenges, investment priorities, and customer attraction strategies.

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J.C. Penney remains profitable, could open new stores

RetailDive

Holiday and full-year sales fell, and net income plunged. But the CEO of one of the retailer’s owners says its ongoing profitability could merit an expansion.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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B2B Marketers Expect To Do More With More – But It’s Not As Good As It Sounds

Forrester eCommerce

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

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Target to Carry Pride-Themed Merchandise, but Only in ‘Select’ Stores

Retail TouchPoints

Seeking a middle ground on support for LGBTQ+ causes as Pride Month approaches, Target will offer Pride-themed adult apparel and home goods in “select stores, based on historical performance,” with the full collection available online. The retailer was embroiled in controversy last year when it pulled Pride-themed products from shelves after threats, protests and vandalism in some stores.

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Amazon Prime Day 2024: How To Get Your Product Content Ready | Salsify

Salsify

Sometimes, good ideas need time to catch on — or at least a bit of tinkering right out of the box. Take Amazon’s first Prime Day in 2015: While initially touted as a blowout sale that could rival Black Friday, its debut was not quite a hit with consumers, per NBC News.

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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Post Offices see highest ever monthly levels of cash deposits and withdrawals

TalkingRetail

New figures reveal a significant increase in cash transactions at Post Office branches in April, with cash deposits and withdrawals across the counter totalling £3.48bn across 11,500 branches, their highest levels ever. In the UK, total cash deposits (business and personal) stood at £2.

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How Quickly Should A Sales Rep Be Onboarded?

Forrester eCommerce

In many professions, education for a new employee’s role incorporates learning with doing. Educators must undergo a full semester of student teaching; surgeons develop by “watching, teaching, doing”; and aspiring electricians must deliver hundreds of hours as apprentices prior to licensure. Even most MLB stars spend years toiling in the minor leagues perfecting their skills.

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Slam Dunk? Dick’s Taps into WNBA’s Hot Streak with Line of Co-Branded Girls’ Apparel

Retail TouchPoints

DSG , Dick’s Sporting Goods’ exclusive performance apparel and gear brand, has teamed up with the Women’s National Basketball Association (WNBA) to launch a co-branded girls’ apparel collection. As the official sporting goods retail partner of the WNBA, Dick’s already carries an assortment of WNBA apparel and equipment, but this new collection is the first collaboration creating products specifically designed for young girls.

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‘The death of the mall was a myth’: Brookfield Properties CEO on the evolution of an aging retail concept

RetailDive

Kevin McCrain isn’t bothered by department store anchors closing and says retailers need malls because people like to shop there — including Gen Z.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

RetailWire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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The Retail Technology Show Grows the Number of Senior Level Retailers and Retail Decision-Makers Visiting the Event

365 Retail

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Retail Technology Show grows senior retailer audience numbers Already known as the industry’s one-stop shop for innovation, the RTS delivered its biggest ever sh

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Votre entreprise peut-elle devenir une organisation high-performance IT ?

Forrester eCommerce

Pour commencer votre parcours vers le high-performance IT, vous devez évaluer les besoins de votre entreprise, vos styles technologiques actuels et l'état de préparation de votre organisation à l'exécution. Commencez par découvrir les quatre étapes clés de l'évaluation de votre état de préparation à l'informatique de haute performance dans cet article.

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Midcounties Co-operative recognised for improved responsible business score

TalkingRetail

The Midcounties Co-operative has been recognised for its continual focus on being a responsible business, whether that be its aim to reduce its carbon footprint or helping young people in to work.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Simon Property Group would put up no capital to buy Express

RetailDive

That price could explain why the mall REIT is willing to jump back into ownership of retail tenants, after scaling back over the past several months.

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Talk Commerce: Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci on Apple Podcasts

Fabric Blog

The post Talk Commerce: Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci on Apple Podcasts appeared first on fabric.

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Focus on Customer Value to Deliver B2B Customer Growth

Forrester eCommerce

Last week I presented at my 10th, and final, Forrester B2B Summit North America. I say final not because the event is ending, but because I’m retiring from Forrester in June of this year.

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TikTok Implements New Standards for AI-Generated Content

Retail TouchPoints

TikTok is taking cues from its competitors at Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label AIGC when it’s uploaded from certain platforms — no additional details on which platforms were provided.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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FastSpring Opens Austin Office, Strengthening Global Footprint

FastSpring

We’re excited to announce that FastSpring is set to broaden our global presence with a new office located in Austin, Texas. This strategic move is part of our ongoing effort to enhance our global footprint, which includes offices located in California, Canada, Ireland, the Netherlands, and most recently, Singapore. Austin is already home to some of FastSpring’s key team members, including our Chief Revenue Officer Mark Kole and Chief Marketing Officer David Vogelpohl.

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The Container Store faces delisting as Q4 sales plunge

RetailDive

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

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Mastering the Art of Asset Visibility: Beverage Brand Protects Assets with Wiser

Wiser

In the competitive landscape of FMCG, securing prime retail space is crucial. Offering branded fridges to retailers, in exchange for exclusivity or a significant share of shelf, is a common strategy to secure this space. It not only enhances brand visibility but also drives impulse purchases. However, the crux of this strategy lies in effectively managing these assets.

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Introducing the Forrester Reference IT Capability Map

Forrester eCommerce

Today, I am happy to announce the publication of the Forrester Reference IT Capability Map. This is a comprehensive, mutually exclusive and comprehensive statement of the major capabilities used to define and deliver IT and digital systems, individually and at a portfolio level.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.