Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. This has challenged the D2C model, since obtaining data and insights for in-store purchases is next to impossible. Vatere led it to its successful nine-figure exit.

Retail 235

Retail Social Media Consumer Channel 235

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. People know us for snowboarding.

Omnichannel 258

Omnichannel eCommerce POS Operations 258

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 2: Birchbox.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Hybrid Customer Experience Example 2: Birchbox.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Almost every online activity generates data that can be collected, stored, and shared.

Consumer 144

Consumer Information Fulfillment Social Media 144

ItemMaster

JULY 6, 2018

This past year lifestyle claims, such as organic or sustainable have grown seven-fold since 2010 ( Forbes , “Top 10 Food Trends for 2018,” 12/17/17). A large contributor to the growth of personalization is technological advancement. 2016 Food Trends from Google Search Data: The Rise of Functional Foods,” April 2016).

Food and Beverages 20

Food and Beverages Consumer Recommendation Other 20

BigCommerce

FEBRUARY 13, 2018

From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. . – Eric Carlson, Co-Founder, 10x Factory.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417