article thumbnail

Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. The Burton name is on 66 stores in 10.

article thumbnail

How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. We also found that the trade-in experience was a pain point, so we prioritized system enhancements and operational changes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Small Business Saturday Guide: Tips, Tools, and Statistics for Local Companies

BigCommerce

For a tradition that only dates to 2010, you have to hand it to Small Business Saturday. American Express created Small Business Saturday (SBS) in 2010 with the goal of encouraging the support of both local and small eCommerce shops. Manager of Retail Search Operations, CPC Strategy. So far, it’s been a success.

article thumbnail

Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. Leite spoke to Retail TouchPoints about her experience on the show and the impact it will have on the The Vitamin Shoppe’s operations and culture. million on inventory management solutions; $1.2

article thumbnail

Shopify vs Joomla (Nov 2021): Which Ecommerce Platform is Better?

Ecommerce Platforms

Shopify also comes with a POS, which permits you to sell in physical locations using Shopify's point-of-sale app. This software syncs inventory across your online and offline selling points, equipping you to view and manage stock from the convenience of your Shopify dashboard. Joomla vs Shopify: Website Templates.

article thumbnail

2020 VALENTINE ECONOMICS AND GROWTH PERSPECTIVE FOR JEWELERS LOOK LIKE A DIAMOND IN THE SKY

RETAIL MANAGEMENT SOFTWARE

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B.

Jewelry 52
article thumbnail

2020 VALENTINE ECONOMICS AND GROWTH PERSPECTIVE FOR JEWELERS LOOK LIKE A DIAMOND IN THE SKY

RETAIL MANAGEMENT SOFTWARE

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B.

Jewelry 52