Retail TouchPoints
SEPTEMBER 28, 2020
Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Across a wide range of retailers, three trends are driving the industry’s holiday hiring strategies: The race is on for same-day delivery.
PFS
AUGUST 23, 2017
survey revealed that by 2020, most shoppers will want to be left alone without engaging with an in-store sales clerk. Can you meet customer expectations that are ratcheting up rapidly or does it make sense to collaborate with a provider that can get goods to customers faster and more efficiently? Know thy customer.
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BigCommerce
FEBRUARY 13, 2018
In fact, growth projections estimate that by 2022, ecommerce revenues will exceed $638 billion in the U.S. Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. Other ecommerce technology platform providers launched in the same era.
GetElastic
JANUARY 10, 2018
While most of the focus has been on uses in B2C, B2B companies can use artificial intelligence to sift through customer data to create an “aggregate customer” from among individuals at the same company. Their investments in these technologies will pay off. The B2B market in the US alone is projected to hit $1.2
BigCommerce
OCTOBER 20, 2017
Freund Container’s B2B ecommerce strategy taps into the power of customer data to better serve their existing B2B customers and gain net new. The result has been streamlined backend operations, better customer data visibility across all channels and improved conversions to boot.
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