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Loyalty Programs: Why and how do they work?

Optimizely

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. belong to at least one loyalty program, and a typical U.S.

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How To Get Ahead of The Competition with Easy-to-Launch eCommerce Subscription Services ?

GetElastic

In 2020 alone we saw a 48% increase in subscription enrollment , with $3 Billion in orders in the physical goods eCommerce subscription space, with no signs of it slowing down even after the end of the pandemic. Tracking and collecting payments on a predetermined basis. And storing payment information. Why’s that you may ask?

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. Consequently, the onus lies with the retailer to ensure their customers have a memorable delivery experience.

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4 of the Biggest Furniture Ecommerce Trends for 2021 and How To Use Them Yourself

Omnisend

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. In 2020, the furniture industry grew to $115.2 Check out how Black Mango generates 43% of their email revenue effortlessly. What has driven this rapid shift in attitudes?

eCommerce 135
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6 Tips to Prepare Your Dropshipping Business for the Holiday Season Surge

lateshipment

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. This means your store needs to be ready to accommodate a high amount of visitors, checkouts, payments, and orders.

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8 Proven Strategies to Improve Your Post-Purchase Customer Journey in 2021

lateshipment

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. inquiries, which takes up all of your customer service team’s time. Over 30% of the support inquiries were shipping & delivery related in 2020. now lost due to the CX gap.

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Seven DTC eCommerce Trends in 2022

GetElastic

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 Omnichannel Shopping Leading to Better Customer Retention.