2023 Customer Retention Fashion Omnichannel 
Smile.io
FEBRUARY 1, 2023
We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.
Retail TouchPoints
MAY 23, 2023
Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion. Menaka Gopinath, President and Chief Operating Officer of Graf Lantz, attributes this staggering growth to the brand’s focus on thoughtful category expansion and emphasis on product discovery.
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Smile.io
AUGUST 25, 2023
Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. 5 Loyalty Program Examples in the Fashion Industry A well-designed loyalty program can keep you ahead in the highly competitive fashion industry.
Smile.io
FEBRUARY 2, 2024
For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.
Payoneer
FEBRUARY 22, 2023
Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.
Retail TouchPoints
MARCH 30, 2023
Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. View the session on demand.
Korona
JANUARY 5, 2023
Since then, eCommerce has increased every year, and in 2023, that number is expected to reach well over 15%. Optimizing your checkout means a better user experience, which, in turn, increases conversion rates and customer retention. Just remember to do so in a tasteful and subtle fashion.
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