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In-store customer experience – a top retail focus for 2021

iVend

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

With headless commerce, the front-end and back-end of an eCommerce platform are separated, allowing businesses to customize the presentation layer and integrate with other technologies more easily. eCommerce Microservices Overall eCommerce revenues are expected to reach $7.5 trillion by 2025.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Of note, consumers (especially Gen Z and young millennials ) are “more knowledgeable and choosy” and are clamoring for unique products and experiences. These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands.

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How adding services to your products can propel your company growth?

GetElastic

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. Subscription based models are at the center of recurring revenue in eCommerce.

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How CPG Companies Can Accelerate Growth With an Omnichannel Strategy

ROI Revolution

If you are over-invested in any one channel to sell your goods or products, and that channel goes away for any reason, you’ll be in a tight spot,” said Sharon Gee, Sr. Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year.

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What is a Hybrid Retail Store? A New Concept To Increase Your Retail Sales

Korona

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. See related: How to Move Your Retail Business Online.

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What is a Hybrid Retail Store? How To Adapt Your Retail Business

Korona

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. See related: How to Move Your Retail Business Online.