GetElastic

MARCH 9, 2022

In our latest webinar Monetizing Content in a World of Digital Disruption I covered a number of examples from across industries of innovative ways to get paid for digital products and content. While I encourage you to check out the replay for all the juicy details, this post recaps the various business models represented by the examples.

Payments 78

Payments Magazine Micropayment Games 78

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Payment Processors. Payment Processing.

Payment Services 120

Payment Services Merchant Services Payments Subscription 120

ESW

DECEMBER 11, 2023

Ecommerce brands have countless revenue-generating operations to manage, from product selection to promotions and sales. Other operations, such as payment and transaction processing, are essential but can take time away from value-added activities. This includes online payment processing, taxes and legal compliance.

Merchant Services 78

Merchant Services Payment Services Payments Banking 78

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation.

Channel 78

Channel Merchant Services Payments Payment Services 78

lateshipment

FEBRUARY 14, 2020

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. Hence the need for Delivery Experience Management (DEM). What is Delivery Experience Management?

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 220

Payments Payment Services Customer Experience Social Media 220

BigCommerce

MARCH 30, 2018

In 2016, that revenue jumped to $2.6 And while the most popular subscription sites above are focused almost exclusively on membership and subscription services, know this: You don’t have to focus exclusively on subscriptions to make subscription ecommerce a profitable, predictable revenue driver. Customer experience.

Subscription 345

Subscription Payments eCommerce Payment Services 345

iVend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Webinar 259

Webinar Consumer Payments Marketing 259

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 242

Merchant Services Payment Services Payments Point of Sale 242

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Payments play a key role. Then the desired payment method can be selected. Shopping Must be Rapid and Streamlined.

Payments 261

Payments Payment Services Social Media Electronics 261

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

Payment Services 185

Payment Services Payments Retail Sporting Goods 185

ESW

AUGUST 18, 2023

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

GetElastic

APRIL 11, 2023

With headless commerce, the front-end and back-end of an eCommerce platform are separated, allowing businesses to customize the presentation layer and integrate with other technologies more easily. eCommerce Microservices Overall eCommerce revenues are expected to reach $7.5 trillion by 2025.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Next, decide what channels will have the highest impact.

Payment Services 214

Payment Services Live Chat Payments Retail 214

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business. Seun Sodipo will take the CFO job in February 2022.

Payments 251

Payments Payment Services Omnichannel Channel 251

Ecommerce Platforms

AUGUST 22, 2022

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. You can also add Richpanel support to any website or online store using their custom integration module. Multichannel Support.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Multi-channel selling is a must. Push for smarter payment processing. More businesses will transition to a subscription model. Multi-channel selling is a must. A push for smarter payment processing. billion in sales.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth. 26-30, you’re automatically registered to listen to the entire series.

Shipping Costs 246

Shipping Costs Payment Services Merchant Services Payments 246

Retail TouchPoints

FEBRUARY 7, 2023

Of note, consumers (especially Gen Z and young millennials ) are “more knowledgeable and choosy” and are clamoring for unique products and experiences. These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands.

Payments 281

Payments Omnichannel Payment Services Consumer 281

Groove

APRIL 1, 2022

From 2019 to 2020 alone, revenue from selling consumer packaged goods online in the U.S. That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. Accurate Inventory Management It’s common for eCommerce merchants to experience bumps in the road during the fulfillment process.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Multi-channel selling is a must. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. A push for smarter payment processing. billion , a 19.3%

Payment Services 60

Payment Services Merchant Services Payments eCommerce 60

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Brands that engage with and reduce complexity from the start see better long-term revenue and profit. Fragrance is also a growing industry.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Retail TouchPoints

APRIL 29, 2022

CPG and DTC brands are exploring new ways to build customer engagement across all channels. During the BNPL Summit , developed in partnership with the Canadian Lenders Association, thought leaders and tech execs will dig into the latest trends in payment experience, including “embedded payment” and using BNPL as an acquisition channel.

Payments 249

Payments eCommerce Events Payment Services 249

ESW

DECEMBER 4, 2023

Stefan Hamann, Shopware CEO, commented: “We’re very happy to have ESW on board as a partner sharing the same mission to create unforgettable shopping experiences to help merchants achieve their goals and reap the benefits of a wider margin and increased revenue powered by new DTC and global trading opportunities.”

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Retailers are pushing the envelope to create memorable experiences that gather social media ‘Likes’ and excite and enchant consumers.

Payment Services 183

Payment Services Payments Retail Social Media 183

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Retail TouchPoints

AUGUST 15, 2023

increase in monthly revenue and 40 hours per week saved that had been spent fighting fraud; After the second year of using the Bolt solution, the retailer saw nearly 50% conversion growth compared to the pre-deployment baseline. We want to grow those channels for our merchants and create additional revenue streams.”

Merchant Services 181

Merchant Services Payment Services Customer Experience Outdoor 181

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

MagentoBrain

MAY 4, 2023

Features and functionality of Magento business intelligence Offers a wide range of features and functionality designed to help e-commerce businesses collect, analyze, and interpret their data effectively. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

FEBRUARY 21, 2024

Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. This approach] then ends up generating more revenue for the hospital.

Gifts 224

Gifts Beauty and Health Payment Services Payments 224

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. Subscription based models are at the center of recurring revenue in eCommerce.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. For the Modern Customer Experience, Size Isn’t Everything.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

ESW

AUGUST 29, 2023

Expanding DTC channels to global markets involves many complex and moving parts. Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences.

B2C 78

B2C Payment Services Multi-channel Payments 78