GetElastic

SEPTEMBER 15, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. More and more B2B firms are incorporating customer loyalty programs to boost repeat purchases and strengthen customer retention efforts.

B2B 146

B2B eCommerce Customer SEO 146

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Search Engine Optimization Experts. Andrew Youderian: Founder of eCommerceFuel.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Optimizely

AUGUST 9, 2018

This week, thousands of retailers converged on Boston for Etail East 2018 to network and learn the cutting edge of ecommerce. We’ve broken down the top takeaways from all the best sessions and exactly what you need to know to succeed in the ever more competitive world of ecommerce. Omnichannel is Still Tough to Achieve.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Ecommerce Platforms

APRIL 3, 2020

Ecommerce is bigger today than ever. While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 That’s more than 6 times the value of B2C ecommerce.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Optimizely

DECEMBER 5, 2017

In an ideal world, it ends with a meaningful relationship: a new loyal customer. As your customers move through their unique lifecycle stages, your ecommerce brand should engage with them at each step of the way. In our recent study , we found that customer lifecycle marketing is not a focus for most B2C marketers.

eCommerce 150

eCommerce B2C eCommerce Marketing Channel 150

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.    Since then, the live commerce sector has grown massively , reaching a value of $1,498.7 Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 Not anymore.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Pivotree Blog

JULY 5, 2023

(TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions and services, announced today it achieved another milestone in it’s partnership with Groupe Touchette, one of the largest Canadian-owned tire distributors, for the creation of its eCommerce portal, leveraging SAP Commerce.

B2B 52

B2B Customer B2C Supplies 52

Omnisend

MAY 14, 2021

Driving people to your ecommerce site and convincing them to make a purchase is becoming much harder with the proliferation of brick-and-mortar store closings and growing number of online shopping options. Each stage of the ecommerce customer journey has its opportunities. What Is an Ecommerce Journey? Consideration.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Retail TouchPoints

JUNE 7, 2023

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. retailers could increase revenue by focusing on their ecommerce content.

Technology 257

Technology Retail Customer Experience Presentation 257

Kibo

JULY 2, 2014

Still, driving conversion is big business in the fast lane of retail commerce. On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. Some of it has to do with the online shopping experience itself.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

JUNE 6, 2014

Kibo gives you the tools to provide your customers with a streamlined omni-channel shopping experience along with the actionable insights you need to optimize in-store merchandising, inventory and stocking. Request a Demo The post Improve In-Store Merchandising with Real-Time Inventory Data appeared first on Kibo Commerce.

Improvements 62

Improvements B2B B2C Webinar 62

Omnisend

JANUARY 8, 2024

You can send post-purchase emails and drip campaigns based on customer data and behavior. These timely emails make customers feel valued, understood, and appreciated. It also sets the tone for a strong and lasting relationship Birthday and anniversary series : Celebrate the customer’s special occasions.

Customer 88

Customer Customer Retention Social Media X-cart 88

Kissmetrics

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. We’ll also look at foundational principles like attracting and converting customers.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Kibo

JUNE 20, 2014

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

Fulfillment 62

Fulfillment Customer B2B B2C 62

Kibo

MAY 20, 2014

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. But legacy eCommerce platforms often suffer from poor communication between the front-end and OMS.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Kibo

JUNE 18, 2014

On the… B2B Commerce NRF Retail’s Big Show: Day 2 Recap Day 2 of NRF brought inspiring stories, unique insights, and tactic strategies from leading retailers and retail experts. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

Channel 62

Channel Retail B2B B2C 62

Kibo

JULY 9, 2014

Provide extensive product information: Your customers are searching on your website for product information. To prevent shoppers from abandoning your website for another eCommerce site loaded with rich content, you need to offer comprehensive data about your products, including detailed specs that leave no question unanswered.

B2C 62

B2C B2B Shipping Costs Webinar 62

Kibo

JUNE 24, 2014

From call centers to health centers, retailers to government agencies, more and more organizations are considering Cloud-based services to power leading-edge communications, CRM, collaboration and commerce. With a Cloud-based solution the lightweight APIs integrate seamlessly with nearly any legacy eCommerce platform.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Smile.io

JUNE 13, 2022

Retail and commerce have changed. This lends to merchants adopting omnichannel commerce strategies, having each channel connected and offering the same level of experience. What is omnichannel commerce? ” Omnichannel allows businesses to be present where customers are.

Omnichannel 60

Omnichannel Social Media X-cart Merchant Services 60

Ecommerce Platforms

OCTOBER 26, 2021

The ecommerce space is extremely competitive and without access to the best solutions, your brand may suffer. The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. However, BetterCommerce offers a solution that disrupts this narrative.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. OMS Advancements Are the Core of Evolved Omnichannel Retail Strategies.

Payment Services 196

Payment Services Merchant Services Omnichannel Consumer 196

BigCommerce

MARCH 21, 2017

When it comes to Instagram, ecommerce businesses by and large recommend the platform. 36 — Percent of B2C brands that consider Instagram to be “very important” or “critical” to their social media marketing, compared to 13% of B2B brands (Source: Inc. ). 55 Ecommerce Metrics & KPIs to Measure. Instagram by the Numbers.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. Omnichannel takes over the organization. “To AI is still not fully autonomous. “AI

B2C 150

B2C Omnichannel Channel Customer Experience 150

Forrester eCommerce

NOVEMBER 17, 2022

Loyalty marketers, the scope of your job just expanded. Loyalty marketers have conventionally focused their efforts on customers post-purchase: increasing customer retention, enrichment, and advocacy. And before you panic, it’s a good thing.

Customer 195

Customer Customer Retention Supplies Marketing 195

Optimizely

FEBRUARY 6, 2018

Thanks, well-known ecommerce website, but I don’t wear heels and I hate the color yellow. Personalized marketing isn’t just about effectively targeting your potential customers — it directly impacts your bottom line. According to a study by Accenture , personalization failure cost B2C businesses $756 billion in the US alone.

Marketing 277

Marketing B2C Customer Data Channel 277

Optimizely

DECEMBER 18, 2018

Or if you’re one of the many digital native brands following Amazon’s example and moving in-store, you’re used to collecting all kinds of ecommerce data and using this to power your marketing efforts. This will then enable you to implement a true omnichannel marketing strategy. How can in-store data help improve customer loyalty?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

JANUARY 18, 2023

On the last day, we heard from retail experts from Charles Schwab, Neiman Marcus, Bealls, Mondelez, and Poolwerx, covering economy trends, headless commerce, supply chain strategies, and distributed order management. As a result, all sales channels have access to real-time accurate data to better serve their customers.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Ecommerce Platforms

NOVEMBER 11, 2019

The bottom line is, it’s way cheaper to keep a good rapport with your regular customers; just like the fortified bond, you could have for your pet. . Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . And to do that concisely, a wide-reaching loyalty program would suffice.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kibo

SEPTEMBER 14, 2021

The global B2B ecommerce market was worth $6.6 This is nearly twice the size of the global B2C market, which was valued at just under $3.7 The pandemic accelerated the shift from offline to online purchases for both B2B and B2C retailers, but B2B is outpacing B2C growth by nearly 200%. trillion USD last year.

eCommerce Platforms 62

eCommerce Platforms Payment Services B2B eCommerce 62

Omnisend

FEBRUARY 8, 2023

But to set up an omnichannel campaign, you will need subscriber and customer data to flow seamlessly between channels. A good email automation software allows you to create workflows that integrate channels like SMS, Facebook Messenger, and WhatsApp into how you communicate with customers. 5Capterra: 4.5/5 5Capterra: 4.7/5

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78

GetElastic

OCTOBER 19, 2021

Over the past few years, commerce has shifted towards a digital-first approach, with customers demanding more streamlined digital experiences and new options for digital self-service. Building customized product feeds. eCommerce Managers that want to prioritize product data quality to drive online sales.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

Over the past few years, commerce has shifted towards a digital-first approach, with customers demanding more streamlined digital experiences and new options for digital self-service. Building customized product feeds. eCommerce Managers that want to prioritize product data quality to drive online sales.

Information 78

Information B2C Channel Improvements 78