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Conversational Commerce is the Key to a Seamless Omnichannel Experience

Retail TouchPoints

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Modern consumers live on their mobile devices. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected.

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A B2C Marketer’s Biggest Enemy: The Data and Execution Gap

Optimizely

Marketers already know data is key to success in B2C and ecommerce. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. The many systems of B2C marketing. B2C marketing is more complex than ever. This isn’t just a marketing dream — it’s possible.

B2C 210
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

B2B 256
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8 Amazing Omnichannel Experience Examples from the World's Top Brands

GetElastic

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Starbucks & Dunkin Donuts.

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Bigcommerce Enterprise Features To Increase Revenue

Groove

Mobile & SEO optimization. Omnichannel selling. All themes are optimized for mobile, so customers at any stage of the buyer's journey can easily browse, add items to their cart and checkout seamlessly on mobile devices. Omnichannel Selling. Customization & design. B2B support. SEO Optimization.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

B2B or B2C? What device they’re on : Mobile? Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. Every checkout experience should reflect four key traits about the shopper: Who they are : Are they a first-time or repeat shopper? Member or non-member? High or low price?

Payments 273
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The Rising Bar For Retailer Mobile App Experiences — Are You Ready?

Forrester eCommerce

Use best-in-class examples to prioritize your retail mobile app development.

Mobile 246