Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Managing all of this while keeping the wheels turning requires robust admin tools that offer multi-layered B2B and B2C management. Even before COVID-19, it was one of the fastest growth channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. B2B vs. B2C SEO: What’s the Difference?

SEO 416

SEO B2B Shipping Costs B2C 416

Omnisend

MAY 24, 2023

Lacks multi-channel functionality : Besides email and SMS, Campaign Monitor doesn’t support other channels like web push and Facebook ads to increase your contacts with your audience. Channels Both tools offer email and SMS marketing. mo Web push notifications, signup forms, landing pages 1.

Live Chat 88

Live Chat Shopify Multi-channel Channel 88

Ecommerce Platforms

FEBRUARY 14, 2019

Users can craft an intelligent buying experience for their customers while integrating all their sales channels (mobile users, social media platforms, your web store, your brick and mortar shop, etc.) This provides stock levels across all your sales channels. Salesforce B2C Commerce. What's Salesforce Commerce Cloud?

eCommerce 131

eCommerce Payment Services Shipping Costs B2C 131

Liveintent

AUGUST 9, 2022

This all means that marketers have a big opportunity to get in front of new audiences with widespread, multi-channel messaging. B2C marketers also say brand awareness is the top goal that content marketing helps them achieve. You’ve saturated the channel, which will only make your cost-per-acquisition (CPA) increase.

Social Media 62

Social Media Multi-channel Channel Travel 62

Kissmetrics

NOVEMBER 30, 2020

Consider which support channels fit your customer’s needs. You can also connect Zendesk to your social channels without managing a ton of different platforms. Plus, with the Enterprise Support Suite, you have access to special features like multi-band support and 24/7 support for your agents if anything goes wrong.

Live Chat 239

Live Chat Customer B2B Social Media 239

Omnisend

MAY 31, 2023

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. But it includes an extra channel— push notifications —and is available at a lower cost. Omnisend also enables multi-channel automation workflows and automation splits.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Business-to-Consumer (B2C). Remember: B2B Consumers Are Also B2C Consumers.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Omnisend

MAY 24, 2023

Create a powerful email and SMS strategy with Omnisend Register today Channels used Omnisend supports email , SMS , and web push notifications. Another feature that makes Brevo one of the best Moosend alternatives is its multi-list subscription feature and integrated CRM. Omnisend G2 rating: 4.5/5 5 Shopify rating: 4.8/5

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

Kissmetrics

AUGUST 6, 2021

To better understand your audience, use: Audience research tools like surveys and quizzes to gather demographic and psychographic data on your target audience. Running a hybrid B2B/B2C business? Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

FEBRUARY 27, 2023

A 2016 survey states that eCommerce brands spent anywhere between 30% to 57% on paid search ads. Define key metrics Depending on the channel you’re choosing, you have to define what you’re planning to achieve. That may work for B2B businesses, but B2C eCommerce businesses will end up in the spam folder pretty fast.

eCommerce 118

eCommerce Marketing Webinar Social Media 118

GetElastic

OCTOBER 20, 2021

According to a recent Gartner Survey , digital commerce revenue increased by 25% from 2019 to 2021. And, 67% of respondents surveyed were powering both B2B and B2C Digital Commerce as part of their strategy. Based on our experience in market, we have found this limit to meet both B2B and B2C requirements.

B2B 148

B2B B2C Demo Multi-channel 148

GetElastic

JANUARY 28, 2022

Elastic Path Delivers on Multi-Channel Experiences. One of the key advantages of choosing an Elastic Path platform for your B2B eCommerce needs is its flexibility across business models spanning B2B, B2C , and B2B2C. and stay tuned for more highlights from their extensive research and survey findings.

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But do B2C techniques work for this audience? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. Zoho CRM is designed with flexibility in mind, to ensure that all kinds of business, from every background can leverage the features.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Kissmetrics

OCTOBER 14, 2020

Organic and promoted videos serve multiple purposes for consumers in their increasingly multi-channel B2C journey. More than half of the participants said they switched between search and video channels (Google and YouTube) to make an informed decision about a purchase in a YouTube study.

eCommerce 281

eCommerce Multi-channel Information Channel 281

BigCommerce

APRIL 24, 2018

The only real alternatives to using an ecommerce platform are: Building one from scratch, which is out of the question for most businesses — and only justifiable for multimillion (or multi billion) dollar companies. Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Ecommerce Platforms

AUGUST 7, 2019

Digital engagement to help you reach your customer on any channel from $75 per user per month. Omnichannel support: Make sure that you're ready to reach your customers on the channels that they love most with mobile messaging, social media, webchat, and more. Salesforce Sales and Service Cloud Pricing.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Kibo

OCTOBER 18, 2021

But what’s the best way to achieve it in a highly competitive, multi-channel world? . Ecommerce brands need to achieve the same high levels of CX across all channels your customers interact with. They want each and every customer to have a unique experience, regardless of channel.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Kibo

NOVEMBER 5, 2021

Automation and integrations built into modern order management systems allow eCommerce vendors to speed up the order delivery process, create a consistent customer experience across channels throughout the customer journey, and aggregate data into a single interface. purchase the “last item left” online, with accuracy.)

Management 62

Management Payment Services eCommerce Shipping Costs 62

Kibo

JUNE 7, 2021

As the economy (and consumer spending) bounce back, retailers are tasked with providing exceptional omnichannel experiences to consumers who’ve become experts at navigating both in-store and digital channels. It connects all offline and digital retail sales channels and data sources via one centralized platform.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

Kibo

MAY 14, 2014

Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

FastSpring

JANUARY 8, 2019

Business to consumer (B2C). The main channel of communicating with Google as a website owner, Google Webmaster Tools gives feedback about your website and your Google rankings, from Google, so you can tweak and optimize your website performance for better results. Multi-Channel Ecommerce. Business to business (B2B).

Merchant Services 84

Merchant Services Payment Services Payments eCommerce 84

BigCommerce

OCTOBER 10, 2017

With an ecommerce business, especially a B2C business, there are a lot a lot of customers and prospects in and out in the months between October and January. Klaviyo is the email marketing software secret behind multi-million dollar success like BombTech Golf. The Streams You Need in Place Now. Are Your Shipping Costs Too High?

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Multi-lingual support. email addresses). Voice capabilities.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

GetElastic

SEPTEMBER 9, 2019

Choose your Channel(s). Multi-language support. Supports: Multi-platform publishing. Lacks: Multi-language support. and integrate with any channel and touchpoint. Lacks (must build with your own framework): Multi-language support. In-chat payments. Live chat takeover. Ability to train your AI.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. 50% of marketing decision-makers say they’ll use voice as a marketing channel this year. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% Last updated March 2, 2021. March 2 update. New COVID-19 data + stats.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Various surveys have been circulating about consumers’ return-to-office preferences, with some polls indicating more hesitancy to return than others. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. 50% of marketing decision-makers say they’ll use voice as a marketing channel this year. July 1 update. May 14 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. May 14 update. million from 72.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Last updated December 3, 2020. COVID-19 + ecommerce: DTC stats. 10/7 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. According to an Adobe consumer survey, 33% of consumers have received online orders later than expected and 30% prefer BOPIS or curbside pickup over delivery. Last updated October 1, 2020. 9/14 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

NOVEMBER 4, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. Last updated November 4, 2020. 60% want curbside pickup options.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Last updated January 5, 2021. COVID-19 + ecommerce: DTC stats. 10/7 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. March 9 update. More new COVID-19 trends + data. March 2 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Various surveys have been circulating about consumers’ return-to-office preferences, with some polls indicating more hesitancy to return than others. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78