Retail TouchPoints
MAY 2, 2024
An Accenture survey of 16,000 customers in 13 countries across Asia, Europe, Latin America and North America reported that over half of all consumers have adopted digital payment methods such as digital wallets, many of which displace banks’ brands from the customer experience. Consumers value the convenience these offer.
Omnisend
FEBRUARY 16, 2021
People look for gaming pleasure for years–it taps into our competitive human nature. Gamification takes the essence of what makes games so alluring and integrates it into unexpected, non-game, online, and offline experiences. Gamification increases customer engagement and sales. Reading Time: 6 minutes. Get My Copy.
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Ecommerce Platforms
JANUARY 22, 2023
Payment processing is an intermediary, or a company, that handles digital credit card payments that move from a buyer’s bank to a merchant’s bank. We’ve explained how payment processors connect several banks with the credit card companies. How does money move from the customer to your merchant account? How Does it Work?
Smile.io
AUGUST 25, 2023
Program highlight: gamification at every stage As the creator of some of the most iconic video games of all time like Mario Kart, Zelda, Minecraft, and more, Nintendo has turned its customer loyalty program into an exciting game of its own. But every once in a while, a new game is invented that disrupts the game (literally).
RetailMinded
FEBRUARY 19, 2022
Customer retention requires a well-balanced blend of gilt-edge experience and customization. Various bank transfer methods are popular across Europe. Making the payment process frictionless could be a game-changer for many retailers, as the average rates of cart abandonment range between a whopping 60% and 80%.
Omnisend
APRIL 15, 2021
Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.
Omnisend
APRIL 15, 2021
Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.
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