Beauty and Health Customer Experience Customer Loyalty Social Media 
Smile.io
NOVEMBER 15, 2023
Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is. Table of Contents What is customer loyalty?
Smile.io
MAY 22, 2020
Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. These three things alone make loyalty and the beauty industry an essential combination.
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Retail TouchPoints
SEPTEMBER 12, 2022
From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Bots are invisible, dispersed, unknown, so customers lay the blame on you. Let’s look at why.
Smile.io
FEBRUARY 2, 2024
In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Repeat Customer Rate by Industry. reward discount per customer.
Smile.io
MARCH 8, 2020
With ecommerce stores in every industry—from beauty and cosmetics to high-quality athletic gear—it’s clear that women are capable of accomplishing anything they put their mind to. Leveraging your social media to connect with your customers is a great way to build authentic long-term relationships.
Smile.io
MARCH 8, 2020
With ecommerce stores in every industry—from beauty and cosmetics to high-quality athletic gear—it’s clear that women are capable of accomplishing anything they put their mind to. Leveraging your social media to connect with your customers is a great way to build authentic long-term relationships. Earth-Kissed Beauty.
Smile.io
NOVEMBER 21, 2019
If you’re not already playing games with your customers, it’s time to press start. Millions of brands are increasing their customer engagement and optimizing their customer experience with gamification. Social media-related points. Take Ivory Ella ’s social media points earning opportunities for example.
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