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The Otter journey in eCommerce Customer Retention

Omniconvert

For me, the Otter story started almost a year ago when I joined Valentin and Cristi Movila (eCommerce Director at Otter Shoes) in one of their initial talks about customer retention. At that time they were thinking of ways to use the raw data they have to differentiate and treat customers better and according to their needs.

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5 Loyalty Program Examples in the Fashion Industry

Smile.io

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 59
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 289
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The Best 15 eCommerce Podcasts for Sellers in 2023

Algopix

Interactive elements like interviews, case studies, and Q&A sessions enhance the learning experience. With a focus on conversion optimization, customer retention, and data-driven strategies, the podcast offers actionable insights for businesses aiming to double their success.

eCommerce 108
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The Top 25 Ecommerce Podcasts of 2018

Optimizely

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Planet Money.

eCommerce 223
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How to Find a Hobby with These 10 Unique Ecommerce Stores

Smile.io

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? These posts cover everything from how to add sleeves to one of their staple tops to basic fashion and style advice. But these recycled trends extend beyond the world of fashion.

Hobbies 75
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How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

The various components involved in building out a customer loyalty program. The types of customer loyalty programs available (and their hybrids). Examples of ecommerce customer loyalty programs (with case studies). A loyalty program in a fashion or beauty niche can also be successful. Let’s dive in.