GetElastic

APRIL 2, 2019

Bundling rewards customers for their purchases and makes them feel like they are getting a deal. It can also reduce customer churn. Siloed systems also make it harder to deliver consistent customer experience across existing and emerging touchpoints. Customers feel the confusion, too. Omnichannel journeys.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

OrderDynamics

DECEMBER 19, 2017

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Your Omnichannel World Strategy.

Customer Experience 59

Customer Experience Customer Shipping Costs Retail 59

GetElastic

FEBRUARY 21, 2019

As Switzerland’s largest telecommunications agency in business since 1851, Swisscom had been running operations on a monolithic commerce platform for some time. By the mid-2010s the outdated system had run its course and the lack of flexibility were negatively impacting customer experiences and expectations. Source: The Dots.

Telecommunications 115

Telecommunications Magazine Customer Experience Mobile 115

GetElastic

MAY 25, 2020

Our partner, Hycom.digital has created a demo, enhancing Elastic Path Commerce Cloud solution with Contentful, the agile content platform, and thus highlighting how quickly and easily a customer can bring a chatbot to life. What does this mean for customers? Especially young customers need a constant contact and dialogue.

Telecommunications 78

Telecommunications Omnichannel Demo Channel 78

Retail TouchPoints

DECEMBER 13, 2022

Now, instead of one or the other, consumers are using both offline and online channels seamlessly within the same buying journey. As research firm McKinsey puts it, “the in-store customer, going forward, will be someone who is hitting all the different channels and touch points that a brand or retailer has.” .

Omnichannel 273

Omnichannel Vend Telecommunications Channel 273

GetElastic

DECEMBER 16, 2021

Since its founding in 2006, Commercetools software has been implemented by Fortune 500 companies across industries, from retail to manufacturing and from telecommunications to fashion. With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices.

Magento 113

Magento B2C Merchant Services B2B 113

GetElastic

AUGUST 25, 2021

For eCommerce specifically, modernizing the architecture can enable unique omnichannel experiences, by focusing on unlocking data and then using it in new ways to present content, pricing, and customer support experiences across mobile, Web, IoT or instore. Standardize. Thank You for Reading.

Payments 148

Payments Payment Services eCommerce Multi-channel 148