ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. In the session, Ives and Hearn also presented evidence that buyers are researching and purchasing on more channels than in previous years.

Consumer 98

Consumer Shipping Costs eCommerce Shipping 98

ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. In the session, Ives and Hearn also presented evidence that buyers are researching and purchasing on more channels than in previous years.

Consumer 97

Consumer Shipping Costs eCommerce Shipping 97

ChannelAdvisor

APRIL 7, 2022

Our survey results hinted at this, with 52% of respondents expecting to continue shopping more online. Identify your target market and the popular known channels on which they shop. Understand your unit economics and the impact on channel selection, shipping options, and advertising budgets. Is pricing correct?

eCommerce 98

eCommerce Social Media Shipping Costs Channel 98

ChannelAdvisor

APRIL 7, 2022

Our survey results hinted at this, with 52% of respondents expecting to continue shopping more online. Identify your target market and the popular known channels on which they shop. Understand your unit economics and the impact on channel selection, shipping options, and advertising budgets. Is pricing correct?

eCommerce 96

eCommerce Social Media Shipping Costs Channel 96

Ecommerce Platforms

SEPTEMBER 16, 2019

Choosing the right sales channel. Do a Small Physical Survey. Doing a survey is as easy as walking in a storefront that owns an online store and asking the requisite questions. ?? It integrates with your sales channel ( Shopify , Volusion , WooCommerce , and others) via a Google ID. Choose The Right Sales Channel.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Ecommerce Platforms

MARCH 8, 2023

Unlocking some functionality can be quite expensive, particularly when consider the added transaction fees on Shopify plans. The Ecommerce Platforms team has also conducted several surveys, and looked at more than 3000 stores from across the globe to pinpoint the most popular store builders, and examine their features.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

SellBrite

MARCH 30, 2018

I look at it as less of a Jedi mind trick and more of a cobbler, delicately inspecting, tweaking, and improving your store’s language, pricing strategy, customer personas, and more. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Maybe, you send them surveys to find out what they’re really thinking?

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Kissmetrics

MARCH 30, 2018

According to 2017 BigCommerce study , 58% of US consumers hate paying for shipping, and 34% think product return process is difficult when shopping online. But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

ChannelAdvisor

JULY 25, 2017

Sure, we all know that parents will be price-comparing and watching for free shipping. The trend: Deloitte’s annual back-to-school survey revealed that one in five back-to-school shoppers have yet to decide between online and in-store shopping. Another 25% use their phones to research products or compare prices.

eCommerce 66

eCommerce Social Media Mobile Shipping Costs 66

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. What’s the difference between multichannel and omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

BigCommerce

OCTOBER 10, 2017

A few things you can include in your emails to make life easier for subscribers around the holidays include: Shipping info ( including final delivery dates ). Shipping costs clearly advertised to alleviate any cost concerns. Better deal elsewhere: Tempt them back with price and emotional cues. Gift card services.

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

ChannelAdvisor

NOVEMBER 11, 2019

As a proven multichannel management system, ChannelAdvisor strives to help its customers keep both hands on the wheel of their business, navigating all the sharp twists and unexpected turns in their race toward long-term e-commerce success. 86% of surveyed customers reported significant time and resource savings.

Automotive 58

Automotive eCommerce eCommerce Platforms Multichannel 58

Ecommerce Platforms

MARCH 4, 2019

It comes with unique tools including multichannel selling, customer support, and great online store features. Secondly, there is the multichannel selling tool that lets you sell in multiple places like your native web, social media, mobile, online marketplaces, pop-up shops as well as in brick-and-mortar locations. Customer Support.

eCommerce Platforms 91

eCommerce Platforms eCommerce Multichannel Shipping Costs 91

Kibo

NOVEMBER 1, 2021

A recent survey of 1200 US consumers found that the majority of respondents are shopping online, 41% via ecommerce websites, and 16% via shopping apps. Consumers are dividing their shopping journey across multiple online and offline channels, including in-store browsing, ranked as the most useful touchpoint by consumers in the Google survey.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Email Audience

AUGUST 2, 2023

The smaller your operating budget, the more cost-conscious you have to be. But no small business owner wants to trade quality for cost. You can build quizzes and surveys. It will also handle all your transactional emails, like receipts and shipping confirmations. At the same time, value matters. Here’s a summary.

Small Business Retail 52

Small Business Retail Marketing Shipping Costs Multi-channel 52

SellBrite

MAY 27, 2020

At most price points , you get an online store, unlimited product listings, inventory tracking, and shipping, plus a few other features like an SSL certificate and customer service options. Asking for reviews works, too: a BrightLocal survey found that 76% of customers who were asked to leave a review did so.

Shopify 109

Shopify Shipping Costs Shipping Channel 109

ChannelAdvisor

JANUARY 27, 2023

In a survey of 1,000 U.S. In the same survey, 78% indicated they believe increasing trade can lead to further opportunities and job creation. Listing on marketplaces gives you the advantage of larger international audiences, while selling through your own website helps generate sales at lower cost. International shipping.

Merchant Services 98

Merchant Services eCommerce Shipping Costs Payment Services 98

Kibo

NOVEMBER 5, 2021

A modern OMS helps retailers manage inventory in real time, coordinate multichannel sales, initiate fulfillment tasks, routes, print shipping labels, and handle returns. And while many pandemic-inspired consumer shopping behaviors will likely endure long after the crisis is over, shipping delays won’t.

Management 62

Management Payment Services eCommerce Shipping Costs 62

ChannelAdvisor

JULY 31, 2020

Google Shopping to surface your products as people browse for ideas and compare prices. The wide variety of advertising formats available to e-commerce sellers on social media makes it possible to connect with consumers in ways that aren’t possible on other channels. Optimize product content across channels.

Consumer 52

Consumer Shipping Costs Social Media eCommerce 52

ChannelAdvisor

OCTOBER 8, 2020

So it’s well worth your time to understand the potential cost of returned goods and to be proactive to mitigate this unsavory reality of e-commerce. . The High Cost of E-Commerce Returns. E-Commerce Returns Are Expensive. Many other costs are associated with product returns. . Take, for example, shipping costs.

eCommerce 66

eCommerce Blog Shipping Costs Live Chat 66

eCommerceFuel

APRIL 13, 2023

Selling on Amazon comes with its costs and difficulties, but also massive potential. According to the State of the Amazon Seller 2023 report , 89% of Amazon sellers are profitable, and 37% reported increased profits in 2022 despite rising costs. It is also a high-risk channel that requires a lot of energy. So, is it worth it?

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

eCommerceFuel

APRIL 13, 2023

Selling on Amazon comes with its costs and difficulties, but also massive potential. According to the State of the Amazon Seller 2023 report , 89% of Amazon sellers are profitable, and 37% reported increased profits in 2022 despite rising costs. It is also a high-risk channel that requires a lot of energy. So, is it worth it?

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

ChannelAdvisor

NOVEMBER 2, 2016

According to a Parature Customer Service Survey of 1,000 consumers, 65 percent said they’ve cut ties with a brand over a single poor customer service experience. Social media is the customer support platform of the future, which means you have to nail multichannel support now. .

eCommerce 40

eCommerce Customer Social Media Multichannel 40

ChannelAdvisor

SEPTEMBER 12, 2018

Listing across multiple channels helps ensure that consumers always have access to the products you’re selling, and that your business can continually produce revenue. In fact, according to a recent survey we conducted with brands and retailers, 90% of sellers list their products on more than one marketplace and 25% list on six or more.

eCommerce 51

eCommerce Shipping Costs Fulfillment Shipping 51

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. The Linnworks study — which surveyed 1,000 U.S.

Shipping Costs 299

Shipping Costs Payment Services Multichannel Consumer 299

Kissmetrics

APRIL 21, 2021

If you’re like most consumers, there’s a good chance you interacted with the brand multiple times on different channels using different devices before you paid. To successfully target and convert consumers across every channel and platform, you need a unified marketing strategy. This is when brands only sell through one channel.

eCommerce Marketing 254

eCommerce Marketing eCommerce Omnichannel Marketing 254

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, low prices and the ability to purchase online were the top concerns for customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% 21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. March 2 update. New COVID-19 data + stats. to reach $9.92 trillion ( DC360 ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. July 1 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. According to an Adobe consumer survey, 33% of consumers have received online orders later than expected and 30% prefer BOPIS or curbside pickup over delivery.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). How did it happen?

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. COVID-19 + ecommerce: DTC stats. 60% want curbside pickup options.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. COVID-19 + ecommerce: DTC stats. In fact, 52% of DTC brands have seen surges in demand.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. While over half (54%) of executives surveyed in April expected profits to decrease over the next six months, that number is down to 31% now – the lowest it’s been since the beginning of the pandemic.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158