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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146
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The Complete Guide to Client Onboarding and Retention

Kissmetrics

This is the point where many companies drop the ball. Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. Not so fast.

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How To Choose A BigCommerce Agency To Work With

Groove

In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. Our marketing team executes customized strategies, like email automation and video webinars, to increase conversions and customer loyalty.

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The Nuts and Bolts of Scaling for Marketing

Omnisend

Only about a third of new companies make it past their first decade, so we’re not kidding when we say scaling at the right time could impact the health of your business for the rest of its life. It’s a great way to ensure customer retention and keep your eCommerce store top of mind. That’s where marketing comes in.

Marketing 142
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How to Grow a Successful CRO Program

Kissmetrics

From there, tactics such as analytics, PPC tracking , heat mapping, and user recordings help read on-site behaviors. CRO programs can also improve SEO efforts, as they improve page load times , on-page performance , UX/UI, and readability. Any business looking to improve its online conversions or SEO can benefit from a CRO program.

eCommerce 280
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The Ultimate Guide to Customer Acquisition: Examples, Tips, and Resources

Kissmetrics

Without a customer, you don’t have a business. Without consistent customers , you don’t have a stable business. A little caveat here is businesses should also focus on customer retention , which is different from an acquisition. The goal is to retain the customers you have as long as you can. Social Media.

Customer 276
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Intro to Neuromarketing: 5 Psychological Tactics to Boost Sales

Kissmetrics

If I want to know more about how this will help me, I can scroll down the page to learn more about the domain overview, Top SEO pages, and keyword suggestions. That’s why you want to use what HubSpot calls solution selling — where the emphasis is on what the customer needs, not on what you need from the customer. Easy enough.