Retail TouchPoints
JUNE 28, 2022
While retailers can do little to affect world events and macro inflation, they can make use of an often underused asset they already have: customer data. Many customers continue to shop premium products throughout the store, including Private Selection, Murray’s cheese and Deluxe Meal Solutions. Dig Into the Data.
Retail TouchPoints
JANUARY 4, 2023
For customers, product selection has gone up while prices have gone down , and convenience has become king. Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. The advantages of buying online are clear.
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Sailthru
JANUARY 6, 2020
The holidays mean lots of shopping and lots of competition. We all know that customers are bargain hunting too. Holiday shopping is all about the deal. You can try your hand at comparison shopping to show side-by-side products with competitors and highlight areas where you win, especially if you’re priced lower.
ViiBE Blog - Retail
JANUARY 15, 2021
Often being seen as more important than the price of the product, customer experience reigns supreme. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams. Safety is a key metric when considering customer satisfaction. Co-browsing, the customer service X-factor.
ViiBE Blog - Retail
JANUARY 15, 2021
Often being seen as more important than the price of the product, customer experience reigns supreme. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams. Safety is a key metric when considering customer satisfaction. Co-browsing, the customer service X-factor.
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