Retail TouchPoints
JUNE 28, 2022
While retailers can do little to affect world events and macro inflation, they can make use of an often underused asset they already have: customer data. Retailers that know their customers and can anticipate their needs through more personalized experiences will remain top of mind for consumers.
Retail TouchPoints
JANUARY 4, 2023
Like a top salesperson who has known a customer for years, new digital innovations allow sites to get to know a customer and use that data to personalize the experience. According to a Salesforce study, the average customer spends 5X as much per visit on sites with personalized recommendations than those without.
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Sailthru
JANUARY 6, 2020
Holiday shopping is all about the deal. You can try your hand at comparison shopping to show side-by-side products with competitors and highlight areas where you win, especially if you’re priced lower. So, you need to search for what deals you can use on those not-so-hot sellers. You’re getting your foot in the door.
ViiBE Blog - Retail
JANUARY 15, 2021
Functionally speaking, the integration of omnichannel support into co-browsing takes customer support to the next level by allowing agents to solve all customers issues on a single platform. By intervening at checkout windows, agents can seamlessly guide customers to complete their purchases.
ViiBE Blog - Retail
JANUARY 15, 2021
Functionally speaking, the integration of omnichannel support into co-browsing takes customer support to the next level by allowing agents to solve all customers issues on a single platform. By intervening at checkout windows, agents can seamlessly guide customers to complete their purchases.
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